FedEx Office Print & Ship Center
Customer SupportStore information
- Max package weight: 150 LB
In-store services
Printing services- Copy & print services
- Self-service copying, faxing, and scanning
- Shredding services
- Computer all access stations
- Free Wi-Fi hotspot
- Passport Photos
- Direct mail services
- Architecture, construction, & engineering prints
- Print business cards, flyers, postcards, labels
- Print banners, signs, and posters
- Promotional products
- Custom branded boxes & padded mailers
Shipping services
FedEx can ship for less than the Post Office
Two-day retail shipping, one flat rate. FedEx One Rate®. Exclusions apply.
FedEx Office® Print & Ship Center at 5719 W Broad St, Richmond VA
Printing a presentation? Shipping a gift? Need a new banner? At your local Richmond, VA FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
A team member and person looking at a machine
Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.
A person using a computer
All access stations & wi-fi
Check email, browse the web, print copies, or scan photos at all access stations. Enjoy free AT&T Wi-Fi access at FedEx Office in Richmond.
A person holding printed material
Online printing services
Upload your files online and pick up your order at FedEx Office on 5719 W Broad St or any of our 2,000 locations. Discover a wide array of print products and convenient services.
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Passport photos & expedited services
Apply online for expedited passports, rushed passport renewals, and expedited travel visas. Plus, conveniently get your passport photos taken and printed in-store.
A person using a computer
FedEx Office Online Notary
Get your personal and professional documents electronically notarized anytime. FedEx Office Online Notary with NotarizeSM is safe, fast, and entirely remote.
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Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.
Two FedEx employees packing a glass vase
Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.
A image of FedEx mobile app on phone with a person walking on a bridge in the background
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
FedEx Office® Print & Ship Center at 5719 W Broad St
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Frequently asked questions (FAQs)
Answers to your FedEx Office Print & Ship Center questions
Track the status of your FedEx package
Enter a FedEx tracking or door tag number below.
Recent store reviews
- Monday, April 21, 20255 out of 5Rating 5.0I LOVE FedEx at Willow Place, Richmond, VA. I greet all the great staff by name; Justin, Christian, Jamison, Kelly, Patrick. They have worked there for years and are friendly and knowledgeable. I use this location to ship, print and scan. When the website is not working properly, they help me with my custom print work with ease. They are a true team and it's always a pleasure.
- Monday, March 24, 20255 out of 5Rating 5.0Experience was awesome and I apologize for not remembering her name fire she was sweating as well
- Thursday, March 6, 20255 out of 5Rating 5.0The manager on duty was grwat
- Wednesday, February 19, 20254 out of 5Rating 4.0When I went to use the copier before mailing my package there was no one available to help me using the machine. There was only one FedEx employee in the entire store and he was taking packages to be sent. There should always be more than one person in the store. Folks had questions about buying merchandise and there was no one to help the also.
- Monday, January 27, 20255 out of 5Rating 5.0GREAT EXPERIENCE
- Monday, January 27, 20255 out of 5Rating 5.0Good job
- Monday, January 27, 20251 out of 5Rating 1.0Sent my husband to mail a box. The address was printed on a piece of paper so they could read my writing. She told hom she could not do for him. 5 mins later I went there and asked her to do the same and she did what was needed. Obviously there was a lack of Interest on her part to try to find out what he needed. He got angry and left.
- Friday, January 3, 20252 out of 5Rating 2.0They only fulfilled half my order. When I got back to my business and realized only half was done, I called and they told me to just come back whenever to get the other half. I waited an hour and then came back to pick up the other half. Was told it wasn’t ready and then proceeded to wait 45 min in the store until they could find it. They charged me full price for the entire order, as though my time or the time of my employees is worth nothing. Here’s a fact: I paid two people $20 per hour to sit around and do nothing while they were waiting for me to return with the other half of the order. We were cutting the artwork and putting it into 104 picture frames. They did half and then notified me that they were done, which is when I realized that Christian only gave me half. I don’t think I’m going to use you guys again. That Christian guy was pretty snappy with me and his coworkers. At one point, when there was an amorphous group of roughly eight customers milling around up front. A woman closer to the counter and to the left of me asked if there was a line people should be standing in (because there was no visible evidence of where a line should be and none of the five employees did anything other than say “we’ll be right with you”) to which Christian shouted from across the room “there’s only one line” to which the woman replied “where is it?” To which Christian shouted “anywhere you want it to be.” That isn’t how lines work.
- Thursday, January 2, 20253 out of 5Rating 3.0Staff just not at all friendly.
- Thursday, December 26, 20242 out of 5Rating 2.0The employee was very rude and sarcastic. I was only one of a few customers so he was not busy. It was my first experience with FedX and maybe my last.
- Thursday, December 26, 20245 out of 5Rating 5.0The team was so helpful and the whole experience was easy and quick.
- Friday, December 20, 20245 out of 5Rating 5.0Thought it was very strange that FedEx copied my ID for cash payment
- Friday, December 20, 20245 out of 5Rating 5.0Easy process, great staff and job well done.
- Friday, December 20, 20244 out of 5Rating 4.0Fed ex is very busy this time of year. They were patient with our project. Follow up could have been more timely. The only other observation is that as good as Justin and Patrick are, they weren’t able to advise us on our design. But we are grateful they took care of us last minute! Thanks
- Thursday, December 19, 20245 out of 5Rating 5.0Everything as expected, including parcel arriving as scheduled. Disappointed that insurance limit was capped at $1,000, unlike UPS. But arrived at destination as hoped, while underinsured.
- Monday, December 16, 20245 out of 5Rating 5.0This is the best FedEx store I've ever been to. I use it exclusively
- Saturday, December 7, 20244 out of 5Rating 4.0I wish I could remember the woman's name who helped me. She was from CT. Very kind and helpful!
- Tuesday, December 3, 20245 out of 5Rating 5.0While I don't remember name of person who I dealt with I do know shower wears pleasant, efficient and a great repo fort FedEx.
- Tuesday, November 19, 20244 out of 5Rating 4.0The colors in the item I brought were not reproduced in the order as closely as I was expecting. I accepted it without comment, but no one asking me for feedback on the order or if I was completely please. I had had 40 copies printed and rather than complain or ask for reprinting, I adapted my expectations. But copies in previous years had been very closely represented in color.
- Tuesday, November 12, 20245 out of 5Rating 5.0It was great sorry I didn’t remember the persons name but she made it very easy for me to ship my package