FedEx Office Print & Ship Center

Store information
  • Max package weight: 150 LB

FedEx Office® Print & Ship Center at 2239 Colonial Ave SW, Roanoke VA

Printing a presentation? Shipping a gift? Need a new banner? At your local Roanoke, VA FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 2239 Colonial Ave SW

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Nearby locations

2239 Colonial Ave SW
Roanoke, VA
24015

Store Assistant Manager - FedEx Office

Posted 12/3/2024

Recent store reviews

  • 5 out of 5Rating 5.0
    This man helped me more then I expected with printing my bill statements. I was having bad experiences going other places to print off my documents. I decided to go to the Tower's FedEx office in Roanoke to print my documents off and received Great service. This man along with the other staff were very nice and friendly. I had zero problems or complaints and will be going back in the future to print more statements off,etc.
  • 5 out of 5Rating 5.0
    I was absolutely blown away by Veronicas positive attitude and willingness to help me get something printed for a work presentation 15minutes before closing on a Sunday evening. I was in a pinch and she saved me with a smile on her face. Never once did she give me attitude even though I was definitely frustrated at first. She was calm and collected and helped me get my binders together for my presentation and even stayed after closing time to make sure I was squared away. She should be employee of the year. Keep her around as manager-shes the best customer service person I have ever encountered.
  • 4 out of 5Rating 4.0
    James was very polite and professional. I think there should be better information on what is available. I think I purchased a product that was a little more than I actually needed, but maybe what I wanted was available in the self service rather than the full service.
  • 5 out of 5Rating 5.0
    The team member was very helpful, polite & efficient!
  • 5 out of 5Rating 5.0
    The staff is friendly, knowledgeable, and helpful.
  • 5 out of 5Rating 5.0
    Both team members who spoke with me on the phone and interacted with me in the store were exceptionally friendly and helpful. It was a pleasant experience, and I will certainly be using FedEX in the future!
  • 2 out of 5Rating 2.0
    The store experience was good. The employee was nice and time efficient.
  • 5 out of 5Rating 5.0
    I have a positive experience everytime. Veronica goes above and beyond to help me out and make sure my prints are exactly as I need and had excellent communication and a positive attitude. I have worked with her multiple times and she always does what is needed to make every situation just right. I will continue my business there because of the positive interactions with her
  • 5 out of 5Rating 5.0
    Wonderful
  • 5 out of 5Rating 5.0
    Absolutely wonderful experience. So incredibly happy. World class service
  • 5 out of 5Rating 5.0
    She and the guy working with her were both outstanding. Give them a big promotion and a raise.
  • 5 out of 5Rating 5.0
    Very nice and helpful
  • 5 out of 5Rating 5.0
    Wish I knew her name. Very helpful !
  • 5 out of 5Rating 5.0
    It wasn't what I'd asked for but Veronica made the corrections quickly.
  • 3 out of 5Rating 3.0
    Make sure they don't type wrong address and take care of customer on time. Don't waist time by being very busy.
  • 3 out of 5Rating 3.0
    Upon entering the store, no customers were at counter, 3 employees, 1 driver. All were busy getting previously obtained pkgs ready for driver. I stood at counter for several minutes, no one said hello, be with you in a minute, nothing. The assistant mgr was showing employee how to do something . We literally could have reached out and touched ea otger, no words spoken. Still standing there. All i needed was an envelope and airbill (none at self help area) finally a young wonan busy packaging shipment asjed if i had been helped, No, i responded. Only then did the guy (mgr) acknowledge me and ask what i needed. By the time he finished, the driver had left… without my letter..domestic 2 day afternoon del. BTW, i worked for FDX from 1989 to 1996 as a CSA, Courier, Sales Rep, back to Courier… it was very difficult in sales, couriers and CSA can make or break the good service… i did all three positions in 2 different states and 3 stations. The assistant mgr. and mgr need to instill in themselves and staff how to greet customers.
  • 5 out of 5Rating 5.0
    Miss Veronica and her lady helper were so pleasant and helpful during our visit. Veronica was very patient with me, helping me make decisions when I had questions about things, and was even there when we came for the pick up. She was as excited as we were, and how beautiful the sign and banner both turned out!
  • 5 out of 5Rating 5.0
    Very courteous and made us feel very welcome. Assisted in making technical decisions and made the process much easier. Will definitely come back and recommend.
  • 5 out of 5Rating 5.0
    Veronica is always an amazing help! I have been using this store for many years and only come back because of her and drive almost 2 hours to do so.
  • 5 out of 5Rating 5.0
    I was quickly waited on, my questions were answered and my package shipped.

*Effective 10/6/24-1/19/25