FedEx Office Print & Ship Center

Store information
  • Max package weight: 150 LB

FedEx Office® Print & Ship Center at 2239 Colonial Ave SW, Roanoke VA

Printing a presentation? Shipping a gift? Need a new banner? At your local Roanoke, VA FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 2239 Colonial Ave SW

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Nearby locations

2239 Colonial Ave SW
Roanoke, VA
24015

Lead Retail Customer Service Associate - FedEx Office

Posted 10/30/2024
2239 Colonial Ave SW
Roanoke, VA
24015

Retail Customer Service Associate - FedEx Office

Posted 10/30/2024

Recent store reviews

  • 5 out of 5Rating 5.0
    She and the guy working with her were both outstanding. Give them a big promotion and a raise.
  • 5 out of 5Rating 5.0
    Very nice and helpful
  • 5 out of 5Rating 5.0
    Wish I knew her name. Very helpful !
  • 5 out of 5Rating 5.0
    It wasn't what I'd asked for but Veronica made the corrections quickly.
  • 3 out of 5Rating 3.0
    Make sure they don't type wrong address and take care of customer on time. Don't waist time by being very busy.
  • 3 out of 5Rating 3.0
    Upon entering the store, no customers were at counter, 3 employees, 1 driver. All were busy getting previously obtained pkgs ready for driver. I stood at counter for several minutes, no one said hello, be with you in a minute, nothing. The assistant mgr was showing employee how to do something . We literally could have reached out and touched ea otger, no words spoken. Still standing there. All i needed was an envelope and airbill (none at self help area) finally a young wonan busy packaging shipment asjed if i had been helped, No, i responded. Only then did the guy (mgr) acknowledge me and ask what i needed. By the time he finished, the driver had left… without my letter..domestic 2 day afternoon del. BTW, i worked for FDX from 1989 to 1996 as a CSA, Courier, Sales Rep, back to Courier… it was very difficult in sales, couriers and CSA can make or break the good service… i did all three positions in 2 different states and 3 stations. The assistant mgr. and mgr need to instill in themselves and staff how to greet customers.
  • 5 out of 5Rating 5.0
    Miss Veronica and her lady helper were so pleasant and helpful during our visit. Veronica was very patient with me, helping me make decisions when I had questions about things, and was even there when we came for the pick up. She was as excited as we were, and how beautiful the sign and banner both turned out!
  • 5 out of 5Rating 5.0
    Very courteous and made us feel very welcome. Assisted in making technical decisions and made the process much easier. Will definitely come back and recommend.
  • 5 out of 5Rating 5.0
    Veronica is always an amazing help! I have been using this store for many years and only come back because of her and drive almost 2 hours to do so.
  • 5 out of 5Rating 5.0
    I was quickly waited on, my questions were answered and my package shipped.
  • 5 out of 5Rating 5.0
    Was helped promptly, she found my account, offered me choices and made the whole experience pleasant
  • 5 out of 5Rating 5.0
    Always helpful and timely turn around! Thank you Fed Ex Towers Mall!
  • 5 out of 5Rating 5.0
    Jade went above and beyond my high expectations with employees like her I zee why you all are doing so well. FedEx is flourishing. I will return!!!I had a return that had to be back in 30 days and I had to get it done within an hour and she got it done!
  • 5 out of 5Rating 5.0
    Great cust service
  • 5 out of 5Rating 5.0
    James was very kind and knowledgeable on shipping. He also provided me with information on printing services and I had no idea Fedex offered this. I will be back to get my photo prints done here!
  • 5 out of 5Rating 5.0
    She did not make me feel stupid like ups did yesterday. She was happy to help and was upfront about everything which I really appreciate. Veronica made it so easy to ship and gave me better tips for packing items for the future!!!! Best service I could have asked for. Thank you Veronica!!!!
  • 5 out of 5Rating 5.0
    This employee showed that he truly cares about helping people.
  • 5 out of 5Rating 5.0
    Veronica is aways so pleasant when I come into the store and aways willing to help. She is awesome, aways goes the extra mile for her customers.
  • 5 out of 5Rating 5.0
    Everything is excellent at Towers location
  • 5 out of 5Rating 5.0
    Veronica was great. She pushed my print job to be printed when I needed it. She helped me ship it to its destination. We did it all so quickly - took less than 5 minutes. I would have been hours without her!

*Effective 10/6/24-1/19/25