Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
- Sunday service
FedEx Office® Print & Ship Center at 654 W Washington Ave, Madison WI
Printing a presentation? Shipping a gift? Need a new banner? At your local Madison, WI FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
A FedEx customer uses the FedEx® Mobile app to track a package.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Two people looking at brochures and business cards at FedEx Office counter in Madison located at 654 W Washington Ave.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 654 W Washington Ave or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
A FedEx employee packing a box to ship to another person.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
A person working at a computer rental station inside FedEx Office at 654 W Washington Ave in Madison
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Madison. Check email, browse the web, print copies or scan photos. All in one place.
A person hanging a canvas print picture.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 654 W Washington Ave
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Track the status of your FedEx package
Enter a FedEx tracking or door tag number below.
*Get 30% off print order of $100 or more, before taxes, using promo code TOD508. Maximum discount is $200. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 4/19/23 to 5/31/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third-party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.
Recent store reviews
- Tuesday, May 9, 20235 out of 5Rating 5.0Jen was super helpful and made things easy!
- Thursday, April 20, 20235 out of 5Rating 5.0I had two packages to return to a retailer. Info from retailer was not adequate but Jen figured it out and the packages are on their way. I am new in town, and Jen not only helped me with my problematic return but was also very warm and welcoming. I will definitely return to this location for shipping and other services.
- Wednesday, April 12, 20235 out of 5Rating 5.0I had originally visited another store where no employees showed up for work. When I got to this store I felt right at home with the staff. It was fantastic and Morgan was above and beyond with his help
- Thursday, April 6, 20235 out of 5Rating 5.0I always use this location because of the employees. I wish all FedEx locations were like this. I will continue using them
- Sunday, April 2, 20235 out of 5Rating 5.0DeJah is a great employee.
- Friday, March 31, 20235 out of 5Rating 5.0It made shipping my documents so much easier and Dejah was very kind and helpful.
- Friday, March 31, 20235 out of 5Rating 5.0She’s really nice and sweet, made the experience wonderful for me
- Friday, March 31, 20235 out of 5Rating 5.0DeJah was very helpful, allowing me to get my package out the same day.
- Friday, March 24, 20235 out of 5Rating 5.0Dejah was great! They gave me quotes for different packaging materials. Dejah made me feel very comfortable and was very kind and patient!
- Wednesday, March 22, 20235 out of 5Rating 5.0Good visit. Dejah was very helpful in figuring out the best options for shipping my package in my short time frame.
- Thursday, March 16, 20235 out of 5Rating 5.0DeJah was very friendly and helpful 🙂
- Tuesday, March 14, 20235 out of 5Rating 5.0I started my visit by looking for a box to put my package in, the team member came over and was very helpful in helping me decide and said that she could tape it up. The overall shipping process went very smoothly and she put extra tape on it to ensure that it wouldn't open.
- Tuesday, March 14, 20235 out of 5Rating 5.0Good service, and polite attendant.
- Monday, March 13, 20235 out of 5Rating 5.0We have Fed Ex shipping capabilities in my office but decided to take the packages to the store and was so very happy with the way my transactions were handled by DeJah. I had 6 packages with 6 different addresses and different shipping needs and she handled everything with great attitude and professionalism.
- Monday, March 13, 20235 out of 5Rating 5.0Dejah was very friendly and helpful
- Monday, March 13, 20235 out of 5Rating 5.0I am so appreciative of Delah’s. She made this transaction fast and easy.
- Monday, March 13, 20235 out of 5Rating 5.0DeJah was wonderful. Knowledgeable and very pleasant.
- Monday, March 13, 20235 out of 5Rating 5.0The lady who assisted me was so nice, she informed me about the free envelope of fedex.
- Saturday, March 11, 20235 out of 5Rating 5.0Jen was the most attentive and helpful employee I’ve had the pleasure to encounter.
- Wednesday, February 22, 20235 out of 5Rating 5.0Jen was extremely helpful and quick to process my packages