Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
- Sunday service
FedEx Office® Print & Ship Center at 3111 14th St NW, Washington DC
Printing a presentation? Shipping a gift? Need a new banner? At your local Washington, DC FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 3111 14th St NW or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Washington. Check email, browse the web, print copies or scan photos. All in one place.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 3111 14th St NW
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Careers
Recent store reviews
- Thursday, November 30, 20232 out of 5Rating 2.0The young man who “helped” me told me that my order would be ready on Sunday. I came back to town a day early to collect the posters. After driving across town I was told that they would be ready Monday. I called to ask the manager for some sort of discount for my inconvenience. I was told that the manager said I didn’t merit ANY compensation. I paid the $207.00 bill and left. I usually get posters made for my school. I won’t get wrong information from fedEx again. I’m done with you guys.
- Friday, November 24, 20235 out of 5Rating 5.0Errin was super helpful, friendly, and authentic
- Wednesday, November 15, 20235 out of 5Rating 5.0Paulette made my day 10 times better!!
- Thursday, October 26, 20235 out of 5Rating 5.0Errin and Paulette was very helpful and patient with me and other customers. Errin was left by himself on the day I was there and it was crazy busy but he continued with excellent customer service to everyone. Ms. Paulette was also so professional and kind with helping me turning my documents in a PDF file and emailing. I was very happy with the customer service I received from them both and feel they both deserve an incentative. My name is Angelia Hardie and I live in the Columbia Heights neighborhood for over 30 years.
- Monday, October 23, 20235 out of 5Rating 5.0Despite being on his own, he did his very best to help all of the customers and never complained! Give him a pay raise!
- Saturday, October 14, 20235 out of 5Rating 5.0It was wonderful thanks to AnitaM she was a delight she helped me to understand the process so that I could be in her words "An self service rockstar" it was sad to hear her say she was relocating. She shall truly be missed 😢
- Wednesday, October 4, 20235 out of 5Rating 5.0Anita was SO friendly and helpful. Everyone worked together to make sure my posters were printed and it took multiple locations. I appreciate the help so much.
- Wednesday, October 4, 20235 out of 5Rating 5.0Anita M was fantastic!
- Monday, October 2, 20235 out of 5Rating 5.0Errin was extremely patient and helpful with my return. I had a tough time locating the return label in a complicated return, and he helped me out.
- Sunday, October 1, 20235 out of 5Rating 5.0Errin was very pleasant and helpful. There was great positive energy in the store! I needed that. I’ll be back soon.
- Thursday, September 28, 20235 out of 5Rating 5.0Great experience, wonderful customer service!
- Thursday, September 28, 20235 out of 5Rating 5.0The experience was great and the workers were amazing. Had some trouble with shipping but everyone at the store helped immensely!
- Thursday, September 28, 20235 out of 5Rating 5.0Anita was so attentive since I walked in. She helped me operating the copy machine. She was so cheerful, her smile made my day.
- Monday, September 25, 20235 out of 5Rating 5.0Aaron took the time out of his day to help me and did so in a very positive manner!
- Monday, September 25, 20231 out of 5Rating 1.0I wanted a reduced size copy and the boy who was trying but couldn't then asked the manager it was at the checkout and she told him he had to do it. These were her words “ she needs to figure it out”
- Saturday, September 23, 20235 out of 5Rating 5.0I love how the staff are very helpful and attentive.
- Wednesday, September 20, 20235 out of 5Rating 5.0I Iove the patience I’ve received from Miss Paulette. She was very encouraging and positive!
- Tuesday, September 19, 20235 out of 5Rating 5.0Anitta and Pam were kind and professional
- Wednesday, September 13, 20235 out of 5Rating 5.0I came in there totally lost, needing some return labels. I had a design on my computer but knew nothing else. Anita M helped me with so much stuff. She found me labels in the store, helped me figure out how to test using print and go, got me an amazing printer, and really gave me an awesome experience. I walked out with just amazing labels! Thanks!
- Tuesday, September 5, 20235 out of 5Rating 5.0Stayed for a little time, got my things done as if I was in my office.
*Get 30% off Poster Prints, Indoor & Outdoor banners, before taxes. Discount applies to orders placed in a FedEx Office store from 10/23/23 to 10/30/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used combination with custom-bid orders, other coupons, or account pricing. Does not apply to packing, shipping, rush, or delivery charges. No cash value. Does not apply to Business Printing Services such as FPM. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. © 2023 FedEx. All rights reserved.