Customer Support
- Max package weight: 150 LB
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Packing services
- Packaging supplies
- International shipping
- Copy & print services
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx can ship for less than the Post Office
FedEx Office® at JW Marriott Washington, DC
The FedEx Office Print & Ship Center in JW Marriott Washington, DC offers you everything you need to meet your convention exhibiting needs—from packing and shipping to signs, banners, office supplies, copying and printing services.
Do you need presentations, flyers, brochures or other marketing materials for your meeting or event? Submit your orders online and we'll have them waiting for you at JW Marriott Washington, DC when you arrive.
Shipping & receiving services
Package handling fees are charged when you send or receive packages at FedEx Office locations at hotels or convention centers. These handling fees, in addition to shipping charges, are based on each package's weight.
Meeting planner services
Maximize your next Washington, DC event with the FedEx Office at 1331 Pennsylvania Ave NW. Get expert help with impactful print materials that are ready when you arrive.
Exhibitor services
From pre-show planning and printing to post-show move-out, the FedEx Office in Washington can assist at every stage of the process.
Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.
Business center hours
Business center hours are subject to change due to event scheduling. Please contact the store for business center hours.
Online printing services
Upload your files online and pick up your order at FedEx Office on 1331 Pennsylvania Ave NW or any of our 2,000 locations. Discover a wide array of print products and convenient services.
Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.
Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
FedEx Office® at JW Marriott Washington, DC at 1331 Pennsylvania Ave NW
Frequently asked questions (FAQs)
Answers to your FedEx Office Print & Ship Center - JW Marriott Washington, DC questions
Track the status of your FedEx package
Careers
Recent store reviews
- Wednesday, April 30, 20255 out of 5Rating 5.0I was handled over phone so my lost coat could be shipped to me in California. I was very satisfied and happy to have my property returned.
- Monday, April 7, 20255 out of 5Rating 5.0I was away on a short vacation in DC when a minor problem erupted with my office in Fort Lauderdale. I was staying at the JW Marriott and was up early in hopes of solving the problem. My first question to the Marriott staff was is there a business center in the building? Better than that -there’s a Fed Ex in the lower level. Frantically, I approached Ebony with my problem - a document on my phone that I needed to print so I could make changes. She was so understanding and helpful! Then I needed to get into my computer email and make changes. Ebony took me by the hand and showed me how to sign in , how to pay for the service. She was great! Fed Ex should clone this person. Calm, listened to my issues, provided the solution and stayed by my side until I understood every aspect of what I needed to accomplish! Thank you! Thank you! Thank you for having a manager like Ebony! She get my “atta girl award of the month!”
- Tuesday, February 11, 20255 out of 5Rating 5.0Ebony was terrific. She helped me right away. She did a terrific job putting together the reports that needed to be printed and bound. The job was ready on time and she called when it was completed to make sure I knew it was ready for pick up. She had a great attitude and it was a pleasure to connect with her. She’s a great team member.
- Monday, November 4, 20242 out of 5Rating 2.0The staff was rude and unwilling to help. It’s the guy with the green hair.
- Wednesday, March 20, 20245 out of 5Rating 5.0Jamar was very professional, accommodating, and understanding of my printing needs. I was nervous and he put me at ease since he knew exactly what I needed done. So glad his experience was helpful for my project.
- Wednesday, March 13, 20245 out of 5Rating 5.0My team and I arrived from NJ to host an event for senior officials in the Department of Defense and a national network of researchers. The FedEx team at store 5514 handled our multiple print orders quickly and correctly. Thanks!
- Wednesday, February 28, 20245 out of 5Rating 5.0The staff went above and beyond, and were incredibly pleasant and helpful. They should be an example for the rest of FedEx locations!
- Monday, February 26, 20245 out of 5Rating 5.0Jamar was friendly and very helpful. Awesome customer service.
- Monday, February 5, 20245 out of 5Rating 5.0These ladies helped me and my company with a very large box and helped with great curiosity.. thank you Tiara & Alleiah
- Thursday, December 14, 20235 out of 5Rating 5.0Jamar was professional, knowledgeable and polite. Absolutely perfect.
- Monday, December 11, 20235 out of 5Rating 5.0So fast!! Great service!
- Friday, December 8, 20235 out of 5Rating 5.0Both team members are very helpful and really appreciated.
- Tuesday, December 5, 20235 out of 5Rating 5.0Amazing across the board better than any GA location which is where I live
- Friday, December 1, 20235 out of 5Rating 5.0Tiara was helpful, friendly, and efficient
- Wednesday, November 8, 20235 out of 5Rating 5.0*** Robert and Tiara were outstanding!!! Jeezzzz they raised the customer service bar to the highest level!! Love it!!! Can’t thank them enough for far exceeding my expectations!
- Tuesday, October 24, 20235 out of 5Rating 5.0I talked to Jamal on the phone saying that my print order was going to be ready before my meeting time. I came in to pick up my order and he DIDNT print anything. Doesn’t make any sense and it was really stressful because my meeting that I needed this print order for was in 2 hours! Tiara was super helpful. She stepped up and printed my order within 15 minutes. She saved the day!
- Monday, October 23, 20235 out of 5Rating 5.0It was great!
- Monday, October 23, 20235 out of 5Rating 5.0Awesome staff. Very responsive and helpful !
- Wednesday, October 18, 20235 out of 5Rating 5.0Devin went above and beyond to assist me with locating my package and stayed after hours to make sure I received it. Thank you!
- Monday, October 16, 20235 out of 5Rating 5.0They were professional and helpful!