Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Packing services
- Packaging supplies
- International shipping
- Copy & print services
- Return shipping services
- Signs and banners
- Saturday service
- Sunday service
FedEx Office® at Marriott Marquis Chicago
The FedEx Office Print & Ship Center in Marriott Marquis Chicago offers you everything you need to meet your convention exhibiting needs—from packing and shipping to signs, banners, office supplies, copying and printing services.
Do you need presentations, flyers, brochures or other marketing materials for your meeting or event? Submit your orders online and we'll have them waiting for you at Marriott Marquis Chicago when you arrive.
Meeting planner services
Get a standing ovation for your next big event in Chicago, IL. Print your event materials early with us so they're waiting for you at your event. From business cards to complex process printing, the FedEx Office at 2121 S Prairie Ave can do it all.
Exhibitor services
Have your posters gone missing? Banners get banged up in transit? The FedEx Office location on site in Chicago can help you solve last-minute crisis or plan for your next event with quick turnaround on signs, banners, floor graphics and more.
Shipping & receiving
Shipments into and out of a hotel or convention center featuring a FedEx Office location are subject to receiving or handling fees in addition to the transportation charges incurred for shipping, regardless of the transportation carrier.
Business center hours
FedEx Office hours are subject to change due to event scheduling. Please contact the store for business center hours.
Offers & other services
FedEx Office® at Marriott Marquis Chicago at 2121 S Prairie Ave
Track the status of your FedEx package
Recent store reviews
- Monday, September 18, 20235 out of 5Rating 5.0RaCara was the absolute BEST!! She was beyond helpful and I would go back to fedex just because of her for all my companies printing needs. 10/10!!
- Thursday, September 7, 20235 out of 5Rating 5.0I placed an order online for a corrugated sign but it was going to take three days as it was being printed out of house. When I arrived in store Anika helped discuss options for in-house printing and instead I printed the sign on paper and mounted it on foam core which was able to be done in three hours and saved the day.
- Tuesday, August 22, 20235 out of 5Rating 5.0Derrick was so helpful and accommodating I decided to use the services for more of my projects.
- Friday, August 18, 20235 out of 5Rating 5.0Racara exceeded expectations in helping me manage and box an unruly large banner. She made my day!
- Saturday, August 12, 20235 out of 5Rating 5.0Both workers were prompt, friendly and helpful
- Thursday, August 3, 20235 out of 5Rating 5.0Coming off of a six day work event, I entered the FedEx Office location exhausted and overwhelmed by the mess of items I need to ship. When I encountered Anika, she was friendly, compassionate, and uplifting. My initial interaction with her immediately wiped out my stress. She offered a much needed helping hand and went above and beyond to assist me. She was patient, highly competent and overall, a spectacular ambassador of the FedEx brand. In addition to Anika, the entire team at this location was excellent. I frequent FedEx Office locations throughout the country and this team, by far, provided the best experience I’ve had with a FedEx Office location. They are an asset and a model for efficient, friendly customer service!
- Friday, July 28, 20235 out of 5Rating 5.0I never had such a pleasurable experience in a FedEx. RaCaras a treasure! Whenever I'm back in Chicago I'm paying this location a visit.
- Wednesday, July 19, 20235 out of 5Rating 5.0RaCara is absolutely beautiful the best.
- Wednesday, July 12, 20235 out of 5Rating 5.0RaCara was fantastic. She was so pleasant and wonderful I didn’t even mind the extra charge.
- Tuesday, July 11, 20235 out of 5Rating 5.0It is within walking distance of my employment in a beautiful building. There was no wait whatsoever. RaCara provided excellent, professional, and personal service. As a result of every factor related to the experience, I will return time and again to this location for all my FedEx needs.
- Thursday, June 29, 20235 out of 5Rating 5.0RaCara was so pleasant to work with today. She had such a bubbly and bright personality! I appreciated her use of my name throughout our conversation. Really makes a customer feel important! Thank you RaCara!
- Friday, June 23, 20235 out of 5Rating 5.0I needed special assistance in a business matter and RaCara was super welcoming and friendly and went above and beyond to notify me when my service was ready. I am so appreciative! She was just awesome, professional and took the lead when I was flustered and stressed, to make sure I got what I needed.
- Friday, June 16, 20235 out of 5Rating 5.0Anika was so pleasant and helpful. We shipped multiple packages to the hotel and one box got lost somewhere in the hotel for a few days. Anika worked tirelessly to find where this package ended up which was accidentally in another area of the hotel with other packages.
- Friday, June 9, 20235 out of 5Rating 5.0Anika is hands down the best person I have ever worked with at FedEx. She was so knowledgeable and when we learned that she didn’t have the materials to properly ship the packages, she called every location in the area to get what she needed to ship out materials. Hands down, working with her was the best of the best. She made me feel so comfortable, her communication was clear, and she exceeded what I was expecting. If it were possible, I would only want to work with her every single time. She is a great example of what it means to provide exceptional service.
- Friday, June 9, 20235 out of 5Rating 5.0A bright spot in a difficult day.
- Thursday, June 8, 20235 out of 5Rating 5.0Derrick knows his job very well. Great customer service.
- Thursday, May 25, 20235 out of 5Rating 5.0Derrick is a pure gem. I’ve been at The Marriott Marquis a week and he has helped me everyday immensely. Also the manager Anika is just as exceptional. Kudos to the both of them you’re lucky to have staff that enjoy their jobs.
- Wednesday, May 24, 20235 out of 5Rating 5.0Agent very pleasant and capable of helping several customers at once. Extremely efficient.
- Monday, May 22, 20235 out of 5Rating 5.0Ra Cara took control on a bad start of my day when I checked the tracking and it showed delay. She went into the back found all my packages and provided me with a cart to take all my packages to my booth. She was thinking about every step I needed before I did. She was amazing! I can still hear her joy with other customers as I sit and write this review. True rock start employee and store manager!
- Monday, May 15, 20235 out of 5Rating 5.0The team at this location is so friendly! Thank you for your help!
Notice: Shipments into and out of a hotel or convention center featuring a FedEx Office location are subject to receiving or handling fees in addition to the transportation charges incurred for shipping, regardless of the transportation carrier. Please contact your destination FedEx Office hotel or convention center for details.