FedEx Office® inside Walmart at 18201 Wright St

Avery , very helpful!!!I would not have completed my shipping transaction without his help!

Avery was outstanding and was incredibly helpful. He carries joy in his spirit and made everyone who walked in while we were there feel important. He was the solution when we couldn’t figure something out and was just overall such a pleasant young man.

Casi no hago trabajos de impresion. Pero FedEx se a convertido en el lugar donde siempre ire para hacer mis trabajos de impresion. Especialmente por como me atendió Josh. Muy amable y muy respetuoso y muy profesional. Solo ire a fedex mientras este Josh atendiendome.

Josh was amazing! Very kind and professional, He went out of his way to help me download docs on my phone and print since I did not know how,not to mention the phone was ringing and he had other customers

JOSH, the guy that has helped me numerous times befire was there working again and he is OUTSTANDING! Friendly and helpful. He is half the reason I now ship most of my stuff through FEd EX. Well done Josh-thank you for your excellent customer service.

Josh is great to talk to. He is very attentive. He told me about how he applied to become manager at this FedEx. He’s got my vote.

I went to make a return. There was one customer I. The office and Josh the employee was printing for him. Josh did not acknowledge me at all, basic customer service would dictate a simple greeting and inform me that he would be with me in a moment. I did not receive even a glance, Josh completely ignored me until after several minutes of awkward standing there, I asked if he was the only one there, he said yes, I am helping him. So I waited. Josh never spoke to me directly or even look at me for the whole transaction, it was very uncomfortable and unpleasant. I will be using another FedEx location from now on. It was a very disappointing experience.

The gentleman that helped was very friendly, knowledgeable and eager to help. Always nice to have great customer service.

I had lost my tracking number for a package I sent on March 6, 2023. I explained to Ethan that it was very important that I get proof of delivery as I am pending custody litigation. Ethan understood the importance of my situation, and I ended up getting what I came there to get. The whole time, Ethan was helping other customers in between working to get me what I needed, additionally, after trying a few ways to find my package as I understand the system doesn’t keep a long history, he kept troubleshooting while running the store, beautifully, in a professional manner. Ethan was a lifesaver and was happy to go above and beyond. He is definitely an asset to FedEx. Thank you FedEx and Ethan!!

Alex is great!!! So helpful and knowledgeable! She was so friendly and pleasant and went above and beyond expectations! We got our posters quickly and they were exactly as ordered!

Ethan is such a HUGE ASSET to you all, you have no idea how far above and beyond this young man went for me! I called looking for help during a snowstorm when my printer failed and forgot I didn’t have anything to bind with. He not only patiently waited for my presentation to get to him due to my company’s firewalls but stayed on the phone with me as he knew I was really flipping out and nervous that I wouldn’t be able to get these bound perfectly for my presentation that I actually just left. The client I pitched to really did comment on how nice they looked as did my coworker that came along. I told her about my experience, that it was so last minute during a snowstorm of a day but that Ethan came through for me like a superhero! I am so thankful, grateful but more than anything, very impressed with how serious he took my nerves and did such a wonderful job ensuring me that he would have it done within the last hour they were open so that I had them for this mornings meeting. You have a truly wonderful person working for you. His work was impeccable, he was double checking it when I walked in, so they came out great but his help managing my needs and nerves takes someone strong and he did all of these things. I don’t typically do surveys unless I’m really truly touched by how far out of the way they went for me and Ethan did that and more. This man is the type of person I’d hire in a heartbeat to work for me!

Ethan was extremely helpful making sure I was completely satisfied with the final product.

Ethan was fantastic - I called the store cuz I was having trouble doing the order online and he walked me thru it. Then phoned me to tell me when it was done (way earlier than online had indicated). He went above and beyond to help me.

Ethan has helped me several times but I've never done a survey about it. He just absolutely exceeds my expectations in every way possible. These days customer service seems to have slipped by the wayside, Ethan is a breath of fresh air. He helps my husband with shipping for his work and he spends allot of time in this location. We would not go anywhere else just because of Ethan!

Staff are professional,friendly and helpful.

Great service from Ethan and another co-worker!

Great!

Steff was knowledgeable, friendly and professional. She maintained contact regarding delays and change from gloss to matte due to inventory. This was not a rush request. Highly recommend this location and Steff. Fantastic experience.

Steff at store 0804 was excellent for friendliness and service!

The associate who helped me, Jashen, was extremely helpful. He was very professional and knowledgeable. I also observed his interaction with other customers, and he was awesome.