FedEx Office® Print & Ship Center at 873 Orleans Rd, Charleston SC

Joyce was very friendly, professional and helpful. She took care of everything I needed quickly and with a courteous manner.

Daniel made me feel comfortable with his knowledge and support of what my project was.

Shanise was great & amazing customer service.

I was in Charleston, SC for a wedding (so don't expect to be back any time soon) and stopped in to buy a planner--which I do annually from your store in Savannah. There was a line but employees (including Paula) stepped up and opened more registers, which significantly reduced waiting time. Very good service!

Great and friendly customer service. Very helpful and respectful young lady.

Very fast and super efficient

My experience at FedEx was phenomenal because of Shaniece Green's exemplary level of customer servicing and knowledgeable insight regarding her position. I visited this same location a few weeks ago and she assisted my sweetheart and I with printing needs on a "very special project." I reside in Summerville and there are numerous places that I could have patronized for my printing needs. However, because her attitude is so warm, friendly, and positive, I didn't mind the drive from Summerville. Actually, I even called the store the day before I visited again to make sure that she was working. During these times, extraordinary customer service is very rare. Everyone is saying that due to COVID-19 they are short staffed and people often forget that their customers equate to profitability. Without satisfied customers, businesses fail. Shaniece has mastered the art of knowing how to treat customers and make them feel valued. She can multitask with a smile and she is pleasant from the beginning until the end. She appears to be pleasant with everyone. She exudes a sense of pride in working for FedEx. I would imagine that she would be exemplary in any company, because her personality is award winning! Kudos to Shaniece and the person who chose to hire her. She is a rare jewel in today's society because a lot of people just don't seem to value their customers. Fabulous job Ms. Green! I will be back because of you.

Joyce was very pleasant and helpful. I was able to complete this task in a timely manner. Much appreciated!

Urgent printing order - team immediately completed order. Excellent customer service from all

I came in the get some copy of flyers made for a baby shower had no idea what I was doing but this young lady made sure she did her best to help me and it really saved the day for me.

Service was great. End product was great. Prices not so great. It cost a small fortune for our non profit to have 100 booklets printed..our budget took a serious hit.

Shaniece very smart very professional very Knowledgeable very pleasant good Customer Service she went over and beyond

Friendly staff, everyone was smiling. They worked very smoothly to help each person at the store complete their transaction in a timely manner. I always enjoy coming to this location for package dropoff.

Great service. Paula was excellent!

Jesse is always reliable, friendly and knowledgable about all of my shipping and printing needs that I come in asking for. Everyone helps me often. Its a great team at this FedEx office location!

Grateful

Joyce was wonderful

Paula was awesome. Patient and kind to help my return

My son,who had just moved to an apartment building in another city, needed a package Fedexed to him. I was in a rush and once at the Fedex counter, I told Joyce,my customer service rep, that I was ready to send the package and was trying to send it in an inexpensive way. Joyce patiently went over my options and was very timely, courteous, kind, and helpful with me. I felt like I was her most important customer. After giving her the package and kind of rushing Joyce along, I confirmed the address on the singature pad. Joyce sensed my rushing and asked me one final time about the address. It made me stop and think that I may need an apartment number in addition to the address. I tried calling my son and daughter-in-law (DIL) and they weren't quick to respond, so I told Joyce to just send it. She calmly reminded me that it would probably be worthwhile to give my son and DIL some extra time to respond to "make sure." My son ended up responding after a few more minutes conforming I had the correct address. It was refreshing to have someone kindly look out for my best interests. She didn't have to help me, especially because I was rushing things, but she did. THANK YOU FEDEX!!

Joyce was one of the most pleasant and helpful FedEx employees even when I had simple task/questions.