FedEx Office Print & Ship Center

Get directions to FedEx Office Print & Ship Center at 11625 W Broad St Richmond, VA
Store information
  • Max package weight: 150 LB

FedEx can ship for less than the Post Office

Two-day shipping, one flat rate. FedEx One Rate®. Exclusions apply.

FedEx Office® Print & Ship Center at 11625 W Broad St, Richmond VA

Printing a presentation? Shipping a gift? Need a new banner? At your local Richmond, VA FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 11625 W Broad St

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Nearby locations

Recent store reviews

  • 5 out of 5Rating 5.0
    Always a quick and efficient process at my FedEx office.
  • 1 out of 5Rating 1.0
    I exchange multiple emails with an individual confirming that my order would be ready for pick up Friday, October 17 by 1:30 PM. I arrive to the store at 2:30 PM and initially was told there were no orders there in my name on my company‘s name then the gentleman went back and double checked and advised me that they were not gonna be ready until later that day. I had a very hard deadline that I had to meet as I had to drive downtown with these items and he said they would be ready in an hour so at 3:30 I went back to pick them up and they were ready. However, there were multiple spelling errors. The item I asked for was incorrect. I asked for a place setting card for a dinner table, and I was presented with table tents that One would use for a conference. They were huge and we’re not appropriate. I was very dissatisfied with a customer service, the initial contact that I had. He actually had indicated to me that there was a lack of communication which, in fact there was not because in the emails I received it was confirmed. I actually called the week I needed the items and was told they would be ready absolutely by 1:30 on Friday the 17th. I will not be using this location again.
  • 5 out of 5Rating 5.0
    I appreciate my FedEx store. It is convenient for me to visit and the team members are so helpful! They are always able to assist me with printing, faxing as well as receiving or sending packages.
  • 5 out of 5Rating 5.0
    I was shocked by the price. The recipient specifically asked me to send it by FedEx.
  • 4 out of 5Rating 4.0
    When a customer ships valuable items, staff should pack the items ensuring the customer can see that all items are being packed.
  • 5 out of 5Rating 5.0
    I arrived at opening and time I entered the store was immediately helped. It was very quick process and saved me time and money with the multiple shipping options. I wish I had known it was that easy sooner!!!
  • 5 out of 5Rating 5.0
    Very knowledgeable and customer oriented
  • 3 out of 5Rating 3.0
    The person who helped me was quite terse. I didn’t feel welcomed. Also, I was really surprised you didn’t store past addresses to be reused.
  • 5 out of 5Rating 5.0
    The associate was so helpful, patient, and knowledgeable. Would definitely use again.
  • 5 out of 5Rating 5.0
    The team member was very helpful & made the experience easy. I will return
  • 5 out of 5Rating 5.0
    I went to the Fed Ex Shipping store in Short Pump to send a large package to my brother out of state. I also had another smaller package with a pre paid return label I just needed to drop off. I brought a dolly just in case I needed it for the larger package that I needed to pay to ship out because it was a little awkward and heavy for me so I thought I may have to use the dolly. The young woman who helped me was very courteous and extremely kind. She took care of the return with ease and even carried the large package that was in my car, into the store for me. I was able to ship out it out to my brother at a reasonable price. She went beyond my expectations. I wish I had remembered her name but she was excellent.
  • 5 out of 5Rating 5.0
    Great customer service with all team members at the Short Pump location
  • 4 out of 5Rating 4.0
    I love Fed Ex - I have dealt with you for over 30 years. My one recent gripe is I cannot get monthly statements. I get 3 or 4 statements per month and pay them. Wasteful for me and Fed Ex
  • 5 out of 5Rating 5.0
    Orderly, efficient
  • 4 out of 5Rating 4.0
    Great helpful staff. Store clean. the prices were insane tho
  • 5 out of 5Rating 5.0
    Great service
  • 5 out of 5Rating 5.0
    Too expensive
  • 5 out of 5Rating 5.0
    I had a unique experience with sending something international. It was a project for my highschool student. The fine lady who helped me was very knowledgeable, professional and friendly. The delivery was earlier than quoted and the price was very reasonable, a lot less than I thought it would be. Thank you!
  • 5 out of 5Rating 5.0
    The employees were all busy. The gentleman helping me was very efficient and polite. Great employee!!!!!
  • 5 out of 5Rating 5.0
    I don’t remember the name of the girl that helped me but she was very nice and helpful. Pls make sure her boss knows

*Exclusions apply. Visit the One Rate page to learn more.