Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx Office® Print & Ship Center at 11625 W Broad St, Richmond VA
Printing a presentation? Shipping a gift? Need a new banner? At your local Richmond, VA FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 11625 W Broad St or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Richmond. Check email, browse the web, print copies or scan photos. All in one place.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 11625 W Broad St
Track the status of your FedEx package
Recent store reviews
- Thursday, November 30, 20235 out of 5Rating 5.0Kevin was super helpful, friendly and very patient. I could not have printed these labels without his able assistance.
- Tuesday, November 21, 20235 out of 5Rating 5.0Justin was great. Informative, prompt, courteous can’t say enough good about him.
- Tuesday, October 17, 20235 out of 5Rating 5.0Capricia was friendly and fast! Excellent customer service!
- Saturday, October 14, 20235 out of 5Rating 5.0Justin was super helpful and flexible. I really appreciated him.
- Friday, October 13, 20235 out of 5Rating 5.0Capricia was the best. She was so helpful with assisting me in packing up my products to ship out. I had the pleasure of working with her one time before this and again, she was a rockstar. She deserves a promotion!!
- Monday, October 9, 20235 out of 5Rating 5.0Justin was a life saver! How lucky are you to have an employee like him? Amazing!
- Sunday, October 8, 20235 out of 5Rating 5.0Justin and all the store team were extremely helpful, friendly, and kind as we shipped family records and meaningful items. Their patience and helpfulness were much appreciated.
- Friday, October 6, 20235 out of 5Rating 5.0Riley was super sweet and friendly - probably the nicest person I’ve ever met at this location
- Monday, October 2, 20235 out of 5Rating 5.0I HATE having to mail packages, especially something as sensitive as someone’s tablet. Justin made the process very painless. He was super helpful and professional. It was so wonderful to deal with someone who knows how to do their job properly! I just left a UPS store before coming here and the line was out the door there and although I have used them in the past their process is very slow. Justin made this a super efficient process.
- Monday, September 25, 20235 out of 5Rating 5.0Professional staff, helped me accomplish what I needed expeditiously.
- Monday, September 25, 20235 out of 5Rating 5.0Great
- Tuesday, September 19, 20235 out of 5Rating 5.0Capricia was extremely helpful and friendly
- Tuesday, September 19, 20235 out of 5Rating 5.0Great service
- Tuesday, September 19, 20235 out of 5Rating 5.0Pleasant and efficient. In and out in 5 minutes
- Tuesday, September 19, 20235 out of 5Rating 5.0We accidentally printed a wrong page. Justin reprinted the correct page for us for free.
- Friday, September 15, 20235 out of 5Rating 5.0Justin very helpful with passport process
- Wednesday, September 13, 20235 out of 5Rating 5.0Capricia is awesome , very respectful and great personality 👍
- Monday, September 11, 20235 out of 5Rating 5.0Assistance was quick and friendly. Capricia helped me with my two packages and with the type of shipping I requested
- Monday, September 11, 20235 out of 5Rating 5.0Capricia and Kevin really went above and beyond to help me ship multiple packages with multiple RGA #’s. They are great to deal with and extremely helpful.
- Thursday, September 7, 20235 out of 5Rating 5.0Excellent
*Get 30% off Poster Prints, Indoor & Outdoor banners, before taxes. Discount applies to orders placed in a FedEx Office store from 10/23/23 to 10/30/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used combination with custom-bid orders, other coupons, or account pricing. Does not apply to packing, shipping, rush, or delivery charges. No cash value. Does not apply to Business Printing Services such as FPM. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. © 2023 FedEx. All rights reserved.