FedEx Office Print & Ship Center

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Amazon Returns now accepted at FedEx Office.

Store information
  • Max package weight: 150 LB

FedEx can ship for less than the Post Office

Overnight and two-day shipping. FedEx One Rate®. Exclusions apply.*

FedEx Office® Print & Ship Center at 650 Massachusetts Ave NW, Washington DC

Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Washington, DC FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 650 Massachusetts Ave NW

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, packing services backed by the FedEx Office® Packing Pledge, and convenient Amazon returns with QR code drop-off. To return an item here, start your return on Amazon and select FedEx Office as your drop-off location.

Frequently asked questions (FAQs)

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Nearby locations

Recent store reviews

  • 5 out of 5Rating 5.0
    Quick efficient and courteous service.
  • 1 out of 5Rating 1.0
    This store was used to steal money from me in a conspiracy to hack my cell phone posing as my sons to send them a package. At that time the confirmation was removed the fedex system, placed on sandboxed false system for harassment, fraud and theft. When I attempted to get the Signature required service i paid for there was no record & employees female and bill stole my receipt giving me a bull *** receipt after it was given to them to find the information. Phone Associate Greg changed from a young sounding african american male to a mid 50's older white gentleman after the female representative lied to me back and forth regarding my email provided having to be first given and then falsely confirmed for verification. I was lied to about having to have a profile with fedex to get the signature from the package which was changed to i didnt need one after i said why wasnt i told this when i paid for it? Ive used it in the past and nothing is the same as it was. All i did before was click the associated link which showed the signature and another link to print the signature on the fedex site. All of this was done to as theft across my Metro T-mobile device conspired with FEDEX to steal from me.
  • 2 out of 5Rating 2.0
    Very unfriendly. When I asked if she was mad or upset with me, she said that it was a weird question to ask and that she was just a young black woman trying to get by. I sure didn’t appreciate her playing the race card on me.
  • 5 out of 5Rating 5.0
    Your prices are unreasonable.
  • 5 out of 5Rating 5.0
    The manager he is great. The regular woman has a disinterested disposition like customers are annoying to her. On the phone she may be worse. I asked a question got an answer and she immediately hung up without asking if anything else or allowing a response.
  • 5 out of 5Rating 5.0
    Nice, friendly clean store with highly competent staff.
  • 4 out of 5Rating 4.0
    One member of this location’s crew is extremely helpful and I would give him a 5-star review. He served me and it was great. Another crew member is perhaps the most hostile and rude person I have ever encountered in a customer-service environment. I watched her belittle other customers trying to find things rather than coming out and helping them. For one customer asking for help (with a language barrier) she said something like “you’ve done this three times before, why are you asking me?” And left this polite man to struggle on his own. I’ve written to you before about her. You need to do something about her or I’m going to UPS or the post office and posting an online review with more specific examples.
  • 5 out of 5Rating 5.0
    I have not used FedEx in sometime but this time my needs were 100% met. I had an envelope I need to get somewhere quickly for a reasonable cost, and FedEx filled my bill, thank you!
  • 1 out of 5Rating 1.0
    Alexis was EXTREMELY, unprofessional and loud.
  • 5 out of 5Rating 5.0
    Bill at this location is literally the best. He is always helping me with my printing needs! I don't know what I would do without him
  • 5 out of 5Rating 5.0
    Team was extremely helpful and quick to deliver the print project!
  • 5 out of 5Rating 5.0
    Bills leadership and hospitality was spot on. We had a political event where we were desperately in need of professional sleek images for our fundraiser. Bill went above and beyond to ensure our needs were met. The store was completely organized and very clean as well. I think his work was exceptional and it deserves to be celebrated.
  • 5 out of 5Rating 5.0
    N/A
  • 5 out of 5Rating 5.0
    Great customer service and support from team members
  • 5 out of 5Rating 5.0
    I scheduled poster to be printed for a quick turnaround. S’coya was so efficient , welcoming , caring. The magic happened when I sent the requested poster with a misspelled word. Alexis stepped in and accommodated printing new ones in the same time frame ! They were brilliant ! Way to get the job done !!!
  • 5 out of 5Rating 5.0
    Muy amable y servicial en todo momento 👍👍
  • 5 out of 5Rating 5.0
    Awesome. Great customer service
  • 5 out of 5Rating 5.0
    Alexis was very helpful with every question I had and spoke to me with diligence and a politeness that should be recognized. Thank you, Alexis! I will be back to this location in the future.
  • 2 out of 5Rating 2.0
    Hire people who care and engage with clients
  • 5 out of 5Rating 5.0
    Great help for my shipment, staff was 10/10 and extremely friendly. Would use services again based on this experience

*Exclusions apply. Visit fedex.com/onerate for details.