Customer Support
- Max package weight: 150 LB
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Packing services
- Packaging supplies
- International shipping
- Copy & print services
- Return shipping services
- Signs and banners
- Saturday service
- Sunday service
FedEx Office® at Marriott Marquis Washington DC
The FedEx Office Print & Ship Center in Marriott Marquis Washington DC offers you everything you need to meet your convention exhibiting needs—from packing and shipping to signs, banners, office supplies, copying and printing services.
Do you need presentations, flyers, brochures or other marketing materials for your meeting or event? Submit your orders online and we'll have them waiting for you at Marriott Marquis Washington DC when you arrive.
Shipping & receiving services
Package handling fees are charged when you send or receive packages at FedEx Office locations at hotels or convention centers. These handling fees, in addition to shipping charges, are based on each package's weight.
Meeting planner services
Maximize your next Washington, DC event with the FedEx Office at 901 Massachusetts Ave NW. Get expert help with impactful print materials that are ready when you arrive.
Exhibitor services
From pre-show planning and printing to post-show move-out, the FedEx Office in Washington can assist at every stage of the process.
Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.
Business center hours
Business center hours are subject to change due to event scheduling. Please contact the store for business center hours.
Online printing services
Upload your files online and pick up your order at FedEx Office on 901 Massachusetts Ave NW or any of our 2,000 locations. Discover a wide array of print products and convenient services.
Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.
Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
FedEx Office® at Marriott Marquis Washington DC at 901 Massachusetts Ave NW
Track the status of your FedEx package
Recent store reviews
- Friday, May 31, 20245 out of 5Rating 5.0Chicas fueron muy amables y llamaron a una persona q hablaba español solo para ayudarme y entender mejor.
- Thursday, May 23, 20245 out of 5Rating 5.0Elijah was engaging and very well informed. She presented my best options.
- Wednesday, May 22, 20245 out of 5Rating 5.0Team was great and so friendly
- Tuesday, May 21, 20245 out of 5Rating 5.0Shipping was nice and easy and the ladies here are so friendly, helpful and funny. Keep up the same energy
- Monday, May 20, 20245 out of 5Rating 5.0Ayisha went above and beyond and helped me with same day poster printing when o found out my company’s printer gave me the wrong poster. She was kind, helpful, and prompt!!
- Saturday, May 18, 20245 out of 5Rating 5.0I had the most outstanding interaction with this woman she was just outstandingly good, she has the self service memorized that shows me she finds joy in this she then helped me with the cutting my project she told me she “couldn’t except cash tips but if I can leave a 10/10 review that would be just as good” and that shows integrity so I am doing just that !
- Thursday, May 16, 20245 out of 5Rating 5.0I asked if there is somewhere I can write a survey because my daughter needed some printing done and we got on the computer which we didn’t know it charged by the minute so we had to start over a few times and the lady seen us struggling and helped us with a better self serve option which was faster and more convenient ! we got the printing done faster with her help and instead of her watching us struggle she took the time to help me which I thought was great customer service
- Thursday, May 16, 20245 out of 5Rating 5.0Kia the assistant manager assisted me with printing and she was so sweet, she was so patient with me. I’ve seen her at multiple locations and she is one of the best people you guys have on your team. She is amazing and always smiling. Always positive.
- Thursday, May 16, 20245 out of 5Rating 5.0Kevin and others was great with delivering my packages with care !
- Wednesday, May 15, 20245 out of 5Rating 5.0I came in this morning in a hurry to ship a package and these 3 lovey ladies helped me with packing my items, making it secure and adding the proper stickers so my package get handled correctly, despite the handling fee lol everything was great and because the energy was great & the environment was clean I was okay with paying the extra . Thank You ladies I will come back and I will recommend people to come to this location!
- Monday, May 13, 20241 out of 5Rating 1.0My issue is with the one team member working there on Friday evening, May 10th, around 6 pm (she seemed to be the only one working at this location). The way she treated the older woman in front of me that was trying to use the credit card machine was the first issue. Instead of helping her she yelled at her and got an attitude because she wasn't understanding the tap method of payment. Then when I got to the counter, I was completely polite and calm and asked to overnight a package and she told me that the last shipment had went out for the day and since it was Friday, Monday was the only option, which was fine. Then she said, "Why would you come in here, on a Friday evening, trying to ship something out overnight? That seems crazy to me...". It was said in such a condecending tone, when I had no problem with it getting there Monday. I did not engage with her, because I could tell that she was not friendly and I was worried she may do something to my shipment if I did say something. Of course I will use FedEx again, but I did want to flag her behavior because the location was not busy, nor was any of the customers were being rude or hostile in tone towards her. When I spend $70 to ship a paper overnight, I expect the customer service to be a little more willing to help and be polite.
- Monday, May 6, 20245 out of 5Rating 5.0Alisha saved the day! And had a great customer service.
- Wednesday, April 17, 20245 out of 5Rating 5.0Ryan was amazing
- Wednesday, April 17, 20245 out of 5Rating 5.0Ryan was a great help in getting my package returned . He also any and all questions I had quickly
- Tuesday, April 2, 20245 out of 5Rating 5.0I was in a panic to get some items I forgot to ship. Mariah went above and beyond to help. So did Jasmine and the 2 other ladies helping out
- Friday, March 29, 20245 out of 5Rating 5.0Great customer service
- Thursday, March 21, 20245 out of 5Rating 5.0The ladies here are so nice and helpful I was rushing and got a card with the name Mariah on it but it was all the ladies who was such great help.
- Wednesday, March 20, 20242 out of 5Rating 2.0Ayisha and the store staff were great. However, I couldn't get the poster to upload on the site (kept saying down for maintenance) for several days. That frustration was unnecessary. Additionally, the price looked like it was $35 and then once I selected the location it was over $90. That seems like a ridiculous markup.
- Tuesday, March 19, 20245 out of 5Rating 5.0I was so pleased by the service and attention. The order was pricey but the service made it worth it. Ayesha is a jewel.
- Wednesday, March 13, 20245 out of 5Rating 5.0Very friendly and helpful staff!