Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx Office® Print & Ship Center at 222 Merchandise Mart Plaza, Chicago IL
Printing a presentation? Shipping a gift? Need a new banner? At your local Chicago, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 222 Merchandise Mart Plaza or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Chicago. Check email, browse the web, print copies or scan photos. All in one place.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 222 Merchandise Mart Plaza
Track the status of your FedEx package
Recent store reviews
- Tuesday, May 30, 20235 out of 5Rating 5.0Willie was super speedy with my order
- Thursday, May 25, 20235 out of 5Rating 5.0So quick and easy! Michelle is great to work with
- Wednesday, May 24, 20235 out of 5Rating 5.0Incredible customer service he’s the one
- Tuesday, May 23, 20235 out of 5Rating 5.0Harvey is Awesome. Extremely helpful and witty
- Tuesday, May 23, 20235 out of 5Rating 5.0Michelle went above and beyond to offer top notch customer service.
- Friday, May 19, 20235 out of 5Rating 5.0Fun professional fast and courteous
- Wednesday, May 17, 20235 out of 5Rating 5.0Cordial, helpful and over the top customer service
- Wednesday, May 17, 20235 out of 5Rating 5.0it was amazing. Michelle, Harvey, and Shamikis worked alongside our team to create a printed book we had envisioned but needed help to create.
- Tuesday, May 16, 20235 out of 5Rating 5.0The whole team - Michelle, Harvey, ShMikis, Willie are amazing to work with!!!
- Tuesday, May 16, 20235 out of 5Rating 5.0Harvey is awesome excellent excellent customer service
- Saturday, May 13, 20235 out of 5Rating 5.0Harvey is always being helpful. He knows how to welcome u with a smile and greeting. He exhibits manager skills
- Monday, May 8, 20235 out of 5Rating 5.0Fast , efficient, friendly.
- Monday, May 8, 20235 out of 5Rating 5.0Harvey is awesome support at this store he always handles my happy returns flawlessly
- Sunday, May 7, 20235 out of 5Rating 5.0Harvey was very helpful
- Thursday, May 4, 20235 out of 5Rating 5.0Harvey is always willing to go above and beyond to help. He is so funny too
- Wednesday, May 3, 20235 out of 5Rating 5.0Harvey is always helpful
- Tuesday, May 2, 20235 out of 5Rating 5.0great people, great music, probably the most fun you'll ever have at a fedex store.
- Thursday, April 27, 20235 out of 5Rating 5.0Michelle is always a pleasure to work with!
- Tuesday, April 25, 20235 out of 5Rating 5.0So quick and easy!
- Tuesday, April 25, 20235 out of 5Rating 5.0STOPPED IN TO SEND PACKAGE TO COWORKER, MICHELLE REMEMBERED WORKING WITH ME BEFORE AND WAS REALLY ATTENTIVE AND PROFESSIONAL