Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx Office® Print & Ship Center at 222 Merchandise Mart Plaza, Chicago IL
Printing a presentation? Shipping a gift? Need a new banner? At your local Chicago, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 222 Merchandise Mart Plaza or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Chicago. Check email, browse the web, print copies or scan photos. All in one place.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 222 Merchandise Mart Plaza
Track the status of your FedEx package
Recent store reviews
- Friday, February 3, 20235 out of 5Rating 5.0Michelle helped me today. She was a very sweet lady who was kind and happy to assist me! We need more people like Michelle who bring a positive attitude to work everyday.
- Friday, February 3, 20232 out of 5Rating 2.0Rude
- Thursday, February 2, 20235 out of 5Rating 5.0STAFF WAS VERY FRIENDLY
- Thursday, February 2, 20235 out of 5Rating 5.0Business I work with will require constant shipping and logistics. Michelle and her team have always been assertive and reassuring of my many drop-offs and shipping orders.
- Thursday, February 2, 20234 out of 5Rating 4.0I love the people who work at the location in Chicago's Merchandise Mart. They are so helpful every time I go in, and they are quick to greet me as well as process my order. I wish all FedEx locations were like this crew.
- Wednesday, February 1, 20235 out of 5Rating 5.0Harvey as always delivers great customer service and is amazing at always knowing what I need. Thank you Harvey!
- Tuesday, January 31, 20235 out of 5Rating 5.0Amazing Service from Michelle, she is always delivers on great customer support and service.
- Tuesday, January 31, 20235 out of 5Rating 5.0I had an international package returned to me. Shemikas promptly addressed my concerns and helped me reship my package.
- Monday, January 30, 20235 out of 5Rating 5.0Michelle was absolutely amazing! She was very helpful and went above and beyond to help me. This is my second interaction with her and she remembered me from the last time I was in the store! I will definitely be back!
- Monday, January 30, 20235 out of 5Rating 5.0Harvey is very courteous and friendly. He knows what he is doing and provided excellent service.
- Sunday, January 29, 20235 out of 5Rating 5.0Harvey had great energy, very professional and a lot of help making a process of mailing something fun.
- Wednesday, January 25, 20235 out of 5Rating 5.0I frequent this location to ship work uniforms and I've never had a bad experience. The employees are always helpful and laughing. And whoever controls the aux cord has a great taste in music!
- Tuesday, January 24, 20235 out of 5Rating 5.0The team is great and very helpful! The Here Here Market team really appreciates all their hard work
- Thursday, January 19, 20235 out of 5Rating 5.0Michelle was awesome. Friendly and very efficient.
- Thursday, January 19, 20235 out of 5Rating 5.0Great chat with Harvey! Gave great recommendations on price vs day of arrival
- Wednesday, January 18, 20235 out of 5Rating 5.0Got the order in less than hour. Friendly and efficient.
- Wednesday, January 18, 20235 out of 5Rating 5.0My showroom ships from this location daily, sometimes multiple times a day, and Michelle is the GOAT! Amazing service by her and the rest of the staff at this location.
- Wednesday, January 18, 20235 out of 5Rating 5.0Michelle was extremely helpful with a wonderful attitude. She brightened my day.
- Wednesday, January 18, 20235 out of 5Rating 5.0He was amazing ! So friendly and kind - very helpful and great smile
- Tuesday, January 17, 20235 out of 5Rating 5.0Michelle was helpful and efficient. Truly easy to work with. Provided options.