Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx Office® Print & Ship Center at 222 Merchandise Mart Plaza, Chicago IL
Printing a presentation? Shipping a gift? Need a new banner? At your local Chicago, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 222 Merchandise Mart Plaza or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Chicago. Check email, browse the web, print copies or scan photos. All in one place.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 222 Merchandise Mart Plaza
Track the status of your FedEx package
Recent store reviews
- Tuesday, December 5, 20235 out of 5Rating 5.0Amazing visit! Great customer service!
- Monday, December 4, 20235 out of 5Rating 5.0Great location, everyone is very helpful and nice.
- Monday, December 4, 20235 out of 5Rating 5.0Harvey was excellent! Warm and efficient customer service, highly appreciate his demeanor.
- Tuesday, November 28, 20235 out of 5Rating 5.0Great visit. Great service.
- Tuesday, November 28, 20235 out of 5Rating 5.0The service that Harvey gives is always extraordinary. He a special beacon
- Sunday, November 26, 20235 out of 5Rating 5.0Harvey was very communicative and helpful
- Sunday, November 19, 20235 out of 5Rating 5.0Harvey is a superstar always willing to help. Very friendly and hilarious. Keep shining
- Thursday, November 16, 20235 out of 5Rating 5.0I visit this store frequently and the team is always friendly and helpful.
- Wednesday, November 15, 20235 out of 5Rating 5.0We use this Fed Ex location almost daily. Michelle is the best! She is super helpful and so kind and always brightens our day!
- Tuesday, November 14, 20235 out of 5Rating 5.0Easy to ship and great customer service
- Tuesday, November 14, 20235 out of 5Rating 5.0I love working with Harvey. Any time I come in its the best customer service.
- Tuesday, November 14, 20235 out of 5Rating 5.0Harvey Harvey Harvey
- Monday, November 13, 20235 out of 5Rating 5.0Harvey is one of kind. Best service I have gotten at a FedEx office . I will be using this facility from now on. Thank you Harvey
- Sunday, November 12, 20235 out of 5Rating 5.0Harvey is very friendly and helpful. Charming personality. Always ready to help
- Saturday, November 11, 20235 out of 5Rating 5.0Michelle was great. She helped me identify a method which was cost effective And met my needs. She made is very easy to ship
- Wednesday, November 8, 20235 out of 5Rating 5.0Very helpful
- Tuesday, November 7, 20235 out of 5Rating 5.0Harvey and Shimikis always help me with my shipment. Very good service
- Sunday, November 5, 20235 out of 5Rating 5.0Excellent service as always
- Thursday, November 2, 20235 out of 5Rating 5.0Harvey makes me feel welcome each time I come within Fedex, sometimes I be a little confuse to what I want, but Harvey takes care of my shipping needs.
- Wednesday, November 1, 20235 out of 5Rating 5.0Great team! Always smiling and help me with last minute projects!
*Get $10 off print order of $50 or more, before taxes, using promo code TIE411. Get $20 off print order of $100 or more, before taxes, using promo code TIE241. Get $30 off print order of $150 or more, before taxes, using promo code TIE341. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 12/4/2023 to 12/11/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.