Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Packing services
- Packaging supplies
- International shipping
- Copy & print services
- Return shipping services
- Signs and banners
- Direct mail services
FedEx Office® at The Westin Chicago River North
The FedEx Office Print & Ship Center in The Westin Chicago River North offers you everything you need to meet your convention exhibiting needs—from packing and shipping to signs, banners, office supplies, copying and printing services.
Do you need presentations, flyers, brochures or other marketing materials for your meeting or event? Submit your orders online and we'll have them waiting for you at The Westin Chicago River North when you arrive.
Meeting planner hanging a banner printed from FedEx Office
Meeting planner services
Get a standing ovation for your next big event in Chicago, IL. Print your event materials early with us so they're waiting for you at your event. From business cards to complex process printing, the FedEx Office at 320 N Dearborn St can do it all.
Event planner with posters, banners, graphics, and signs
Exhibitor services
Have your posters gone missing? Banners get banged up in transit? The FedEx Office location on site in Chicago can help you solve last-minute crisis or plan for your next event with quick turnaround on signs, banners, floor graphics and more.
A box with FedEx shipping label
Shipping & receiving
Shipments into and out of a hotel or convention center featuring a FedEx Office location are subject to receiving or handling fees in addition to the transportation charges incurred for shipping, regardless of the transportation carrier.
FedEx Office located inside hotel or convention center
Business center hours
FedEx Office hours are subject to change due to event scheduling. Please contact the store for business center hours.
Offers & other services
FedEx Office® at The Westin Chicago River North at 320 N Dearborn St
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Track the status of your FedEx package
Enter a FedEx tracking or door tag number below.
Notice: Shipments into and out of a hotel or convention center featuring a FedEx Office location are subject to receiving or handling fees in addition to the transportation charges incurred for shipping, regardless of the transportation carrier. Please contact your destination FedEx Office hotel or convention center for details.
Recent store reviews
- Friday, May 12, 20235 out of 5Rating 5.0The lady was wonderful! She saw me waiting and opened early to help me. Courteous, informative and went above and beyond to help me!
- Wednesday, May 3, 20235 out of 5Rating 5.0Very simple process. Terrell was very helpful and friendly.
- Tuesday, March 28, 20235 out of 5Rating 5.0Terrell helped me through the entire process and was able to get the project done earlier than expected. I will use this location again when needed and appreciated everything Terrell did to help make sure what I needed was done and quickly.
- Tuesday, March 28, 20235 out of 5Rating 5.0It was great
- Monday, February 13, 20235 out of 5Rating 5.0They were kind, helpful and knowledgeable. The store was also clean and well lit
- Friday, February 3, 20235 out of 5Rating 5.0Terrell was extremely patient, professional & helpful. I am grateful that he was the person to help me with my order.
- Thursday, January 12, 20235 out of 5Rating 5.0Terrell provided an overall exceptional experience of customer service. Our firm required the printing of large posters and miscellaneous signage for a key client meeting on short notice. Terrell provided clear information on what he needed from us to produce a high-quality product, was diligent in checking our image to ensure resolution was maintained after significant enlargement, and ultimately made spot-on recommendations about the materials that would best suit our needs. He also was able to provide our products well in advance of the short deadline we had to meet. Moreover, I very much appreciated the continuity of his service - I interacted with him 3 times over and each time he remembered my name and the project I was working on. Not to mention the fact that he went to the trouble of sending me a duplicate receipt after I lost the original (saving me an annoying conversation with my boss). Thanks Terrell!
- Thursday, January 12, 20235 out of 5Rating 5.0I always place my orders with Terrell over email. This time, there was a mix up with what my company needed and we had a last minute change, but Terrell was able to accommodate us wonderfully. He is always prompt with his responses over email, and very friendly. Big thanks!
- Wednesday, January 4, 20235 out of 5Rating 5.0LOVE LOVE LOVE Terrell! Great guy and representative of FedEx. So nice and helpful!
- Monday, December 5, 20225 out of 5Rating 5.0Very customer service focused
- Thursday, November 17, 20225 out of 5Rating 5.0She opened early for me and assisted with all printing
- Thursday, November 10, 20225 out of 5Rating 5.0It's always a smooth process every time I visit this location. Terrell is always willing to help.
- Thursday, November 3, 20225 out of 5Rating 5.0Great!! Terrell is so helpful!
- Friday, October 28, 20225 out of 5Rating 5.0Nadine was awesome! Fast and courteous.
- Thursday, October 27, 20225 out of 5Rating 5.0Amazing experience! The entire team made the whole process easy.
- Tuesday, October 11, 20225 out of 5Rating 5.0Very friendly, personable, courteous and knowledgeable
- Tuesday, October 11, 20225 out of 5Rating 5.0I placed the order over email with Terrell at the Chi location on Dearborn. his responses were always quick, allowing us to do same-day orders two separate times. He worked fast and was very kind during pick up! Thanks Terrell!
- Sunday, October 2, 20225 out of 5Rating 5.0I accidentally left some clothing items in my room at the Westin. After calling the hotel, I promptly received a call back from the fedex location. The team was extremely friendly and helpful. I had to call back as I was in the airport but forgot to do the employee called me the next day to ensure they could send me my stuff. I appreciated this and the fact that they were friendly and helpful.
- Monday, September 26, 20225 out of 5Rating 5.0Terrell is awesome and very efficient
- Saturday, September 17, 20225 out of 5Rating 5.0I worker with Terrell on a last minute printing job and he was wonderful to work with. He helped to print a test copy and made sure I had everything that I needed