FedEx Office® at The Westin Chicago River North

Terrell was very kind and helpful. I was under a time crunch and he helped me complete my project in a short period of time.

Terell was nothing short of amazing for helping me with these poster prints. He was very helpful from the start and very quick also. I appreciate this location so much for always being friendly and more than helpful every time I visit.

Terrell is always wonderful to work with — he has helped us get posters and materials printed in very short time windows (some of our attorneys are last minute with requests). Terrell is always positive, helpful, and very responsive. I cannot tell you the amount of times he has helped us in a squeeze.

Terrell was beyond helpful!

Terrell was extremely helpful throughout the entire process. He was very patient with my many questions and worked with me to find the best solution for my print job.

Excellent customer service, top notch quality of the print job, anticipated my needs, extremely satisfied with how reasonable the final costs were for the project!

ordered items from NC for use at event in Chicago. Terrell made recommendations for best value, and to make sure my job got done correctly. I initially placed 1 order, then added a couple more, including another placed on site. The final order had not been picked up on Friday by lunch and knowing he would be closing at 5pm and I needed the items for the weekend, he reached out to remind me of the pick up in plenty of time to get the items before the store closed. He showed great customer service and made sure the order was correct. We had an issue with getting a receipt printed at time of payment and he made sure receipts were sent by email promptly. He worked efficiently to get me on my way fast.

The lady was wonderful! She saw me waiting and opened early to help me. Courteous, informative and went above and beyond to help me!

Very simple process. Terrell was very helpful and friendly.

It was great

Terrell helped me through the entire process and was able to get the project done earlier than expected. I will use this location again when needed and appreciated everything Terrell did to help make sure what I needed was done and quickly.

They were kind, helpful and knowledgeable. The store was also clean and well lit

Terrell was extremely patient, professional & helpful. I am grateful that he was the person to help me with my order.

I always place my orders with Terrell over email. This time, there was a mix up with what my company needed and we had a last minute change, but Terrell was able to accommodate us wonderfully. He is always prompt with his responses over email, and very friendly. Big thanks!

Terrell provided an overall exceptional experience of customer service. Our firm required the printing of large posters and miscellaneous signage for a key client meeting on short notice. Terrell provided clear information on what he needed from us to produce a high-quality product, was diligent in checking our image to ensure resolution was maintained after significant enlargement, and ultimately made spot-on recommendations about the materials that would best suit our needs. He also was able to provide our products well in advance of the short deadline we had to meet. Moreover, I very much appreciated the continuity of his service - I interacted with him 3 times over and each time he remembered my name and the project I was working on. Not to mention the fact that he went to the trouble of sending me a duplicate receipt after I lost the original (saving me an annoying conversation with my boss). Thanks Terrell!

LOVE LOVE LOVE Terrell! Great guy and representative of FedEx. So nice and helpful!

Very customer service focused

She opened early for me and assisted with all printing

It's always a smooth process every time I visit this location. Terrell is always willing to help.

Great!! Terrell is so helpful!