FedEx Office® located on the Boston University campus at 115 Cummington Mall

The team member was very nice, thoughtful and helpful. The service was effcient and accurate.

The experience was really good. The person at the counter was very experienced and understood my requirements perfectly. I had to courier 2 passports to New York for Canada tourist visa. He reminded me to put the passports inside the correct envelope as that was a common mistake which he had seen happen before. He was also very cheerful and welcoming.

Phenomenal customer service!!

Rafel helped me packing with extreme care and she is very patient answering all my questions.

Good and friendly experience. Helped answer all necessary questions.

Very helpful and kind

Amazing customer service, would come back again

She was very helpful in my shipping struggle

I needed commencement booklets for today and they very graciously assisted in my time crunch and they came out perfect

Vanesa was extremely supportive and helpful with a last minute print job. THANK YOU!

I had an order to ship and Rahel was very helpful!

Vanessa and Kim printed our commencement booklets and it was so last minute and they look great! We sent them multiple files and they look fabulous!

I had to ship stuff which I never do so I was anxious. Vanessa walked me through the process, was super friendly, kind and professional with a big smile on her face!! She made this a wonderful first experience with shipping an item!

I needed an order printed QUICK and Vanessa was so helpful!!! 10/10 I will definitely be returning

Stephen was incredibly helpful and was able to suggest the right printing service for my needs, give me several samples to confirm it was what I was looking for, and was able to get everything completed within a very short turnaround time. It was incredibly easy from my end and his work on this helped solve a potential problem for a large event I was organizing. Was super grateful for this FedEx office and this staff member in particular.

Very accommodating and very helpful, they were willing to guide me through properly printing and formatting and helped me get my print done on time

I was in search of a credible servicer to print a scientific research poster for a conference. I called a couple of vendors who could not fit me in the day prior due to their current volume and inability to do large format printing on a Saturday. I then thought about resources within my university, and I stumbled upon the contact for FedEx. Stephen answered the phone when I called and offered reassurance that he could complete the job with ease. He took time to offer insights step-by-step, including how to submit my print request and apply my university code to my order, what high quality print paper to use, resizing advice for optimal printing, and even what to anticipate upon arrival to the store. In my commute, I had an emergency situation happen, resulting in in the need to use ridesharing as opposed to a personal vehicle with not much time left before the store closing. He again reassured that he would wait for my arrival. Customer service like Stephen's should be highly commended. I received a flawlessly finished poster - printed, rolled, and packaged in the transporter that I requested. I cannot say thank you enough to Stephen for his patience, understanding, and grace today. I will recommend my colleagues to that location and importantly to be supported by Stephen! He, indeed, was my Easter blessing! FedEx, you have a stellar employee; please keep Stephen in mind for a raise, award, and/or another recognition!

needed help in self service, first time printing. Brian was patient and very helpful!

Kim was very helpful and kind with helping me package my boxes, and she handled wait times well as other customers came in. She was flexible and reassuring.

Mike was very helpful on very short notice and was able to make all the certificates my colleague and I needed for our charity event! Thank you so much Mike for making our event a success!