Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx Office® Print & Ship Center at 16811 Burke St, Omaha NE
Printing a presentation? Shipping a gift? Need a new banner? At your local Omaha, NE FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
A FedEx customer uses the FedEx® Mobile app to track a package.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Two people looking at brochures and business cards at FedEx Office counter in Omaha located at 16811 Burke St.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 16811 Burke St or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
A FedEx employee packing a box to ship to another person.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
A person working at a computer rental station inside FedEx Office at 16811 Burke St in Omaha
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Omaha. Check email, browse the web, print copies or scan photos. All in one place.
A person hanging a canvas print picture.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 16811 Burke St
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Track the status of your FedEx package
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Recent store reviews
- Monday, February 6, 20234 out of 5Rating 4.0Great store, great people!
- Monday, February 6, 20235 out of 5Rating 5.0Steffany always does a great job and makes my job that much easier by being easy to work with and gets things done in a timely manner.
- Wednesday, January 4, 20235 out of 5Rating 5.0The store manager, Ashley, was able to take my 8x11 sheet, into a 5x7 format to print onto the back of my 5x7 Christmas cards. Beyond my capacity!
- Wednesday, December 21, 20225 out of 5Rating 5.0Denise was amazing! I was in several times with materials for a wedding - Denise was so helpful and patient…she is wonderful! I also interacted with Avery and Steffany over the past week - they also were super helpful and responsive. I was extremely impressed with the team and appreciated the attention they devoted to all my projects!
- Monday, December 19, 20225 out of 5Rating 5.0Steffany was really helpful and pleasant. She helped me pick the right paper for my project and her attitude was great! Really pleasant experience.
- Monday, December 19, 20225 out of 5Rating 5.0Steffany went above and beyond to support me! My online file was close to margins and cut off when printing. I was on a time crunch and had to go resend to store. Steffany was able to shrink my file just enough to reprint it and have it be perfect. On top of that, I had requested my copies be folded in half. The machine was unable to do it at time and Steffany folded each one by hand before I returned. This incredible customer service all why working alone and customers in store both times I had stopped in! Appreciated her support very much!
- Wednesday, December 14, 20225 out of 5Rating 5.0Denise and her team were super helpful with both setting up my print ordered correctly as well as being very efficient on turn around time!
- Sunday, December 11, 20225 out of 5Rating 5.0We called the store and I spoke with Denise. We are seniors and had written a Christmas letter but needed help to determine best way to have letter printed and most cost efficient option. We emailed a file with our letter to Denise and the next day she had us come in review our options. This young woman was amazing! She had wonderful ideas and helped us to find the most cost-efficient way to have our Christmas letters printed. She was a joy to work with. FedEx is truly blessed to have her as an employee, please let her know we reached out to FedEx to let you know how what a wonderful employee she is.
- Saturday, December 3, 20225 out of 5Rating 5.0Steffany was great. Helped me with design and printing of color banner. Congratulations sign for ne granddaughter.
- Thursday, December 1, 20225 out of 5Rating 5.0I copied a steno notebook with my parent's writing. Denise made the copies into a book. These are gifts for my siblings. This is very meaningful as the steno book is around 60 years old and one of the few pieces I have with dad's handwriting. The books are more than beautiful. Better than I could hope or dream. Thank you thank you from the bottom of my heart.
- Tuesday, November 22, 20223 out of 5Rating 3.0Normally I have a good experience. This time not so much. My price came out more expensive than I was quoted. I asked they tell me how much everything cost. They told me multiple times but it still didn’t add up. And then after a while they say “oh well you have a fee for requesting it to be done within the day” which it wasn’t and I told them they never said anything about that. “Well it’s not my fault, they should’ve told you” I’m just extremely annoyed that no one told me that AND I asked multiple times before she told me why it was so expensive.
- Friday, November 18, 20225 out of 5Rating 5.0We did an extremely late last minute order and they did not disappoint. They saved us with their speed and efficiency.
- Saturday, November 12, 20225 out of 5Rating 5.0Consultation was thorough, very pleased with results.
- Wednesday, October 26, 20225 out of 5Rating 5.0Stephanie has great customer care service
- Sunday, October 23, 20225 out of 5Rating 5.0JAY WAS EXCELLENT, VERY TECH SAVVY, AND PROFESSIONAL
- Wednesday, October 19, 20225 out of 5Rating 5.0Avery was super helpful and so pleasant to deal with. I had talked to him on the phone to see if Fed Ex printed canvas and he remembered me when I came into the store from our conversation! He helped me decide on a size and got my canvas printed so fast! Avery was great to deal with! I really appreciated him.
- Tuesday, October 11, 20223 out of 5Rating 3.0High quality prints. Will use again. Wish that there was a curbside pick up option
- Saturday, October 8, 20225 out of 5Rating 5.0Friendly person who took my order. Delivered a day ahead of schedule. Very efficient!
- Wednesday, October 5, 20225 out of 5Rating 5.0Avery and Brooklyn have both helped me numerous times and they are both very helpful, patient and gave me a positive experience in the store!
- Monday, October 3, 20225 out of 5Rating 5.0Avery is awesome. Prior to this experience I was in the store picking up a package and a different employee was pretty rude - Avery saw this and stepped in and went above and beyond to smooth things over and make me feel welcome and valued. This experience was no different Avery went above and beyond with product, customer service and kindness!