Customer Support
- Max package weight: 150 LB
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Packing services
- Packaging supplies
- International shipping
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx Office® at Philadelphia Marriott Downtown
The FedEx Office Print & Ship Center in Philadelphia Marriott Downtown offers you everything you need to meet your convention exhibiting needs—from packing and shipping to signs, banners, office supplies, copying and printing services.
Do you need presentations, flyers, brochures or other marketing materials for your meeting or event? Submit your orders online and we'll have them waiting for you at Philadelphia Marriott Downtown when you arrive.
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Shipping & receiving services
Package handling fees are charged when you send or receive packages at FedEx Office locations at hotels or convention centers. These handling fees, in addition to shipping charges, are based on each package's weight.
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Meeting planner services
Maximize your next Philadelphia, PA event with the FedEx Office at 1201 Market St. Get expert help with impactful print materials that are ready when you arrive.
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Exhibitor services
From pre-show planning and printing to post-show move-out, the FedEx Office in Philadelphia can assist at every stage of the process.
A team member and person looking at a machine
Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.
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Business center hours
Business center hours are subject to change due to event scheduling. Please contact the store for business center hours.
A person holding printed material
Online printing services
Upload your files online and pick up your order at FedEx Office on 1201 Market St or any of our 2,000 locations. Discover a wide array of print products and convenient services.
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Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.
Two FedEx employees packing a glass vase
Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.
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Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
FedEx Office® at Philadelphia Marriott Downtown at 1201 Market St
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Track the status of your FedEx package
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Recent store reviews
- Thursday, July 11, 20245 out of 5Rating 5.0Patient and helpful staff that ensured everyone at the end of the day was taken care of without feeling rushed.
- Tuesday, May 28, 20245 out of 5Rating 5.0Aaliyah was incredibly friendly and accommodating when helping me with printing and cutting my poster. She went out of her to help me getting the correct dimensions and ensuring I was satisfied with the printing.
- Saturday, May 25, 20245 out of 5Rating 5.0It was amazing! These guys were so friendly and helpful! Give them a raise!!
- Friday, May 24, 20245 out of 5Rating 5.0Lisa & Co get it done!
- Friday, May 17, 20245 out of 5Rating 5.0Excellent, kind service. SO HELPFUL!! Great attention to detail. With a smile, wow!
- Wednesday, May 15, 20245 out of 5Rating 5.0Very helpful and kind.
- Tuesday, May 14, 20245 out of 5Rating 5.0amazing and ver helpful Lovely workers and ver friendly highly satisfied
- Thursday, May 9, 20244 out of 5Rating 4.0Waldo fixed a bad situation… the young lady helping me told me that she would add the phone number onto my document and disappeared. I waited for about 10 min before she reappeared I asked her if she was able to add the phone number. She told me that her shift is over as I guess she was clocking out. And I was disappointed because someone else could have been helping me had she told me her shift was over. She literally walked out on me. Made me feel stupid and I think that deserves a write up. I’m not telling anyone how to do their job. But, if she were upfront and handled the situation with class I would not have written a negative review about her. I get it. This is Philadelphia. But it’s still a job dealing with customer service at the end of the day. Had Waldo not have approached me when he saw me at the printer who knows how long I would have been waiting for young lady. I’m just very disappointed with her service and thankfully Waldo was able to pick up her slack. Just because I am black she doesn’t have to treat her own kind like she’s better than. I thought we were both giving good energy until she did that. Not to make this long but Waldo deserves praise. Thank you for reading.
- Wednesday, May 8, 20245 out of 5Rating 5.0It was beyond my expectations. Douglas was a great person and very professional. He explained me the dropp off procedure to the details. He was so noce and patient. If u go in this location, ask for him
- Tuesday, May 7, 20245 out of 5Rating 5.0Until My package is returned, My experience was very professional and she helped Me greatly.
- Friday, May 3, 20245 out of 5Rating 5.0From my phone call before I came to me entering your location Aaliyah was accommodating and handle my request with ease. Her willingness to help made this hectic day or mines so much better I appreciate her diligent customer service
- Friday, May 3, 20245 out of 5Rating 5.0I was trying to figure out how to best place an order for my printing needs with FedEx's online portal, and discovered that I needed to support of a knowledgeable and supportive FedEx team member. I walked into the store that I often see in my travels around Center City Philadelphia (1201 Market Street, given its great visibility on a main business corridor) to see if I could receive detailed information and greater clarity. I found that and much more. Douglas is an outstanding professional with a "can do" attitude and commitment to the highest standards of a positive customer experience. He went well beyond to help me determine the best solutions. FedEx stores are an essential presence offering excellent support. His leadership skills are certainly superb. We need to ensure FedEx's people are marketed just as much as your products and services.
- Wednesday, May 1, 20245 out of 5Rating 5.0Douglas saved us. He jumped in and helped with a project when materials didn’t arrive in time for an important meeting.
- Wednesday, April 24, 20245 out of 5Rating 5.0Alfred went above and beyond in helping to fulfill a near impossible turn around time when we had onsite training happening out of state and the materials were incorrect and needed to be replaced with the corrected materials. Not only was he communicative, helpful, professional , but he was very friendly and was able to complete the job (with the help of John) to the complete satisfaction of the trainer. We cannot state how much appreciation we have for this location.
- Friday, April 19, 20245 out of 5Rating 5.0Lisa was amazing she helped me out and was so kind she made my day with her hospitality
- Friday, April 19, 20241 out of 5Rating 1.0The associate Alfred was rude and short. I came in and greeted him he said nothing. I bring out my packages and he asks me what I'm doing with them. Clearly I'm here to ship. He also asked me what was inside the packages. I've never had any fedex associate ask me what was in the package. He began to slam the device down everytime he scanned my package. He then proceeded to yell at me and tell me I couldn't keep using the same label for multiple packages. I had him scan 1 label twice by mistake. There was no need to yell and give an attitude. I still thanked him when I left and he barely spoke. Disgusting "customer service" will try my best to not come back. This is not my usual location
- Thursday, April 18, 20245 out of 5Rating 5.0Nice, friendly staff. Efficient and knowledgeable
- Thursday, April 18, 20245 out of 5Rating 5.0I had to ship some notarized documents to my attorney. I had gotten a pre-paid shipping label, but I got it late, so the document would have arrived late if shipped as it was. Douglas recognized this and went over my options with me. He redid the label to fit my time frame, finding the least expensive option for me. He packaged everything; he went over the details of the transaction and the delivery with me to my satisfaction. He turned what was initially a very stressful situation into a very calm and satisfying one.
- Wednesday, April 17, 20245 out of 5Rating 5.0Gabbie and Doug were beyond helpful and kind. Great customer service
- Saturday, April 13, 20245 out of 5Rating 5.0I needed to print a dozen packages and Douglas went exceedingly beyond expectations to walk me through the self serve, cost it out. Most important, I didn't feel rushed.