Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
- Sunday service
- Self-serve Ship and Go kiosk
FedEx Office® Print & Ship Center at 327 Congress Ave, Austin TX
Printing a presentation? Shipping a gift? Need a new banner? At your local Austin, TX FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Self-service shipping in a snap
In a hurry? This location has an in-store Ship and Go kiosk. Use it to drop off prelabeled packages, print labels, scan QR codes, and print or email receipts. It's quick and easy.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 327 Congress Ave or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Austin. Check email, browse the web, print copies or scan photos. All in one place.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 327 Congress Ave
Track the status of your FedEx package
Recent store reviews
- Monday, September 18, 20235 out of 5Rating 5.0Scott is amazing. He taught me a better way to do my project. It was not only better but more effective. He opened the door for new ideas for me. Thank you Scott!
- Wednesday, August 9, 20234 out of 5Rating 4.0The only issue I had was the colors didn't print out like I expected. I think it may have been the type of paper because we've used the same color scheme with no issues in the past
- Tuesday, July 11, 20235 out of 5Rating 5.0Maghan, Sarah, Andy, the team member with glasses, and the other with a nose piercing [I think- wish I had gotten their names!] were incredible! They looked like they were having a good day and were quick to offer help to each customer that walked in. All of them were working on something and had a wonderful vibe! 10 out of 10!
- Thursday, June 8, 20235 out of 5Rating 5.0Cianna was amazing and very helpful in my shipping needs.
- Tuesday, June 6, 20235 out of 5Rating 5.0Andy was prompt to help me pack and ship my package.
- Wednesday, May 31, 20235 out of 5Rating 5.0I have to give her a shoutout because she was patient and efficient!!!!!
- Wednesday, May 31, 20235 out of 5Rating 5.0BEST CUSTOMER SERVICE
- Wednesday, May 31, 20235 out of 5Rating 5.0She’s awesome, by far the best experience I’ve had .
- Friday, May 26, 20235 out of 5Rating 5.0The store was very busy and Cianna was prompt in helping me send my package.
- Thursday, May 25, 20235 out of 5Rating 5.0This was an amazing visit! Andy was so helpful, he loaded up my very heavy parcel and offered to use his cart to bring it out to my car for me. There was one other employee who came over and was watching Andy work very hard to lift the parcel. I felt like I wanted to help Andy with it but it was behind the counter. It seemed like he was working so hard and the other person was just standing there.
- Thursday, May 18, 20235 out of 5Rating 5.0Great experience very quick, no delay.
- Thursday, May 18, 20235 out of 5Rating 5.0Mario consistently goes above and beyond to deliver my print jobs. They are often last minute complicated jobs with multiple print runs. He is so patient and responsive. By far the best FedEx employee I have ever had the privilege to meet! I think of him as a colleague and friend these days - he is truly an extension of our business and makes our events a success.
- Wednesday, May 17, 20235 out of 5Rating 5.0She had excellent service.
- Saturday, May 13, 20235 out of 5Rating 5.0I talked with Scott and he was amazing. Helpful and very responsive.
- Friday, May 12, 20235 out of 5Rating 5.0Denia was friendly and has wonderful customer service.
- Thursday, May 11, 20235 out of 5Rating 5.0Andy was really nice and found a way to make my order as affordable as possible.
- Friday, May 5, 20235 out of 5Rating 5.0Meghan was wonderful!
- Thursday, May 4, 20235 out of 5Rating 5.0Great service, timely, personable, knowledgeable. Will use this location again!
- Thursday, May 4, 20235 out of 5Rating 5.0Andy was AMAZING
- Wednesday, May 3, 20235 out of 5Rating 5.0I greatly value the service provided by the team at Fedex Office #0228. They are super professional, fast, dependable and deliver top quality work.