FedEx Office Print & Ship Center

In-store services
Printing services
  • Copy & print services
  • Self-service copying, faxing, and scanning
  • Shredding services
  • Computer all access stations
  • Free Wi-Fi hotspot
  • Passport photos, renewals & expediting
  • Direct mail services
  • Architecture, construction, & engineering prints
  • Print business cards, flyers, postcards, labels, and more
  • Print banners, signs, and posters
  • Promotional products
  • Custom branded boxes & padded mailers
Shipping services
  • Get a shipping label
  • Express drop off
  • Ground drop off
  • Hold Express package for pickup
  • Hold Ground package for pickup
  • Hold services offered on Saturday
  • QR code returns
  • Return shipping services
  • Packing services
  • Packaging supplies
  • International shipping
  • Saturday service

FedEx Office® Print & Ship Center at 327 Congress Ave, Austin TX

Printing a presentation? Shipping a gift? Need a new banner? At your local Austin, TX FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

FedEx courier and FedEx Ground van in front of FedEx Office

FedEx Office® Print & Ship Center at 327 Congress Ave

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Nearby locations

327 Congress Ave
Austin, TX

Retail Assistant Manager

Posted 2/15/2024

Recent store reviews

  • 5 out of 5Rating 5.0
    I was helped promptly and professionally by Sara.
  • 5 out of 5Rating 5.0
    Andy is awesome
  • 4 out of 5Rating 4.0
    I paid $18.40 to ship package # 270354165423 on 1/29/24 and was told delivery would happen by 1/31/24. It is now 2/4 and delivery is still pending, no further update has been received and the parcel was time sensitive. I would like an update and to be refunded for this delivery
  • 5 out of 5Rating 5.0
    I was able to walk into the FedEx store and obtain my package. Very quick process, had to show my tracking & ID. Then I was out the door, everyone was friendly.
  • 5 out of 5Rating 5.0
    It was my first time going to this location and Robert was amazing, as soon as I got there he greeted me and helped me right away. He definitely made my visit a good experience!
  • 5 out of 5Rating 5.0
    Great overall experience!!
  • 4 out of 5Rating 4.0
    I had one package to ship, created the shipping label at home via, and planned to have a team member print the label when I dropped the package off at the store. I hadn’t used that method before (usually just give the shipping info to the team member so they can create the label). Consequently, I had some trouble getting the “print and go” email process to work. I couldn’t successfully get the emailed code that the team member was requesting. Luckily, a second team member came over, assessed the situation, and quickly resolved the problem. I regret not having his name, but I very much appreciated his help, patience, efficiency, and professionalism. Please convey my thanks to him.
  • 5 out of 5Rating 5.0
    Very helpfull and fast! Excelent customer service.
  • 1 out of 5Rating 1.0
    Denia fue una grande ayuda.
  • 5 out of 5Rating 5.0
    We printed holiday cards at CVS and they were terrible. Denia walked us on how to order online due to what we could afford and helped us size the images right. Amazing help!
  • 5 out of 5Rating 5.0
    Beyond pleased, needed a rush print job done and it was done within 2 hours. Do not remember the man’s name but he was a great employee
  • 5 out of 5Rating 5.0
    Always a friendly team and fast service!
  • 5 out of 5Rating 5.0
    Mario and his crew are always prepared to package and mail even the most oddly shaped shipments.
  • 5 out of 5Rating 5.0
    They were so awesome we knew it tight to closing time but everyone made us feel safe and confident that our project will be be perfect
  • 5 out of 5Rating 5.0
    I was helped promptly and courteously.
  • 5 out of 5Rating 5.0
    Due to the AFROTECH conference the store was severely understaffed. In addition, there were some hiccups with the functioning of the shipping system. In spite of these major challenges, Sara and Cianna did amazing at navigating a line of customers, incoming packages, phone calls, alone with great aplomb. These two deserve a raise and a vacation. They kept their cool and were a delight while providing service to customers. Their work ethic should beheld up as a model for other employees.
  • 5 out of 5Rating 5.0
    It was an easy ordering process along with a smooth pickup process.
  • 5 out of 5Rating 5.0
    It was a complicated and rushed order and Sara did an amazing job fulfilling it flawlessly! Thank you!
  • 1 out of 5Rating 1.0
    I usually ship at a different location, but working in Downtown today so I went to the Congress one. I am shipping international priority packages so I went to the desk instead of self-service. I already printed the labels and commerical invoices but wanted it scanned with a receipt from the desk. When I walked in and went to the desk there were two people behind it. An older man looked at me and then looked around to see if anyone else noticed I was there. He did not acknowledge me, but went to another computer to do other things. I stood there for at least 3 minutes before a young man came up from behind me to assist. Usually when I send international packages they check for the commercial invoices, make sure it's signed and grab the copies they need. This young man did not, I am not entirely confident he knows how to handle international packages.
  • 5 out of 5Rating 5.0
    Sara was extremely competent and experienced in handling our complex order.