Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Packing services
- Packaging supplies
- International shipping
- Copy & print services
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
- Sunday service
FedEx Office® at JW Marriott Austin
The FedEx Office Print & Ship Center in JW Marriott Austin offers you everything you need to meet your convention exhibiting needs—from packing and shipping to signs, banners, office supplies, copying and printing services.
Do you need presentations, flyers, brochures or other marketing materials for your meeting or event? Submit your orders online and we'll have them waiting for you at JW Marriott Austin when you arrive.
Meeting planner services
Get a standing ovation for your next big event in Austin, TX. Print your event materials early with us so they're waiting for you at your event. From business cards to complex process printing, the FedEx Office at 110 E 2nd St can do it all.
Exhibitor services
Have your posters gone missing? Banners get banged up in transit? The FedEx Office location on site in Austin can help you solve last-minute crisis or plan for your next event with quick turnaround on signs, banners, floor graphics and more.
Shipping & receiving
Shipments into and out of a hotel or convention center featuring a FedEx Office location are subject to receiving or handling fees in addition to the transportation charges incurred for shipping, regardless of the transportation carrier.
Business center hours
FedEx Office hours are subject to change due to event scheduling. Please contact the store for business center hours.
Offers & other services
FedEx Office® at JW Marriott Austin at 110 E 2nd St
Track the status of your FedEx package
Recent store reviews
- Wednesday, October 11, 20235 out of 5Rating 5.0John was absolutely incredible. Fantastic attitude, knowledgeable, professional, efficient, and loads of other accurate adjectives that I don't have the space to list. I was so impressed by his service that I've encouraged our team to use the JW Marriott for our event next year. Exceptional person and incredibly appreciated.
- Wednesday, September 13, 20235 out of 5Rating 5.0I'VE BEEN IN AUSTIN THIS WEEK FOR A CONFERENCE AND TANDOLYN HELPED ME TO SHIP VIDEO EQUIPMENT I NEEDED TO DO MY JOB HERE TO THE HOTEL AND THEN BACK HOME TODAY. DURING THE WHOLE PROCESS SHE WAS INCREDIBLY HELPFUL AND ATTENTIVE AND MADE ME FEEL LIKE I COULD TRUST THAT EVERYTHING WOULD BE TAKEN CARE OF. I WAS EXCITED WHEN I GOT TO MEET HER IN PERSON AT THE HOTEL FEDEX LOCATION BECAUSE IT MEANT I COULD TELL HER WHAT AN AWESOME JOB SHE'D DONE AND HOW MUCH THAT EASE OF MINE MEANT TO ME. I'VE HAD EXPERIENCES AT OTHER FEDEX HOTEL LOCATIONS IN THE PAST THAT WERE ANYTHING BUT SMOOTH, BUT THAT WAS ABSOLUTELY NOT THE CASE WITH TANDOLYN HELPING. IF EVERY FEDEX OFFICE HAD A TANDOLYN I WOULD NEVER SHIP WITH ANYONE BUT FEDEX!
- Monday, August 28, 20235 out of 5Rating 5.0Penny was so sweet. She was extremely helpful and did everything we needed quickly. She was friendly and personable. We had a great experience with her and the office.
- Wednesday, August 23, 20235 out of 5Rating 5.0We partnered with Penny and John on a number of services during the BTC show and they were essential to our success. Everything was easy and perfect with their support on printing and small package shipping.
- Monday, August 7, 20235 out of 5Rating 5.0Penny Smith was terrific. She assisted us with both incoming and outgoing shipments. She went above and beyond to help with urgent trade show materials and made the whole process painless. What a great experience
- Saturday, July 29, 20235 out of 5Rating 5.0She was so courteous and asked how she could better serve me and my multitude of boxes. Used her own tape/tape gun to ensure my box was tightly sealed. Made sure the address was correct prior to printing the tag. Had me laughing & smiling throughout the entire transaction.
- Tuesday, June 13, 20235 out of 5Rating 5.0Everyone was extremely helpful and prompt and responsive. The level of service and communication surpassed my expectations
- Wednesday, June 7, 20231 out of 5Rating 1.0Good experience but could be a bit cheaper
- Monday, March 6, 20235 out of 5Rating 5.0Fast & friendly service!
- Sunday, February 26, 20235 out of 5Rating 5.0Nessa was fantastic. Super helpful, made things very easy.
- Thursday, January 12, 20235 out of 5Rating 5.0Very good services , helpful staff
- Friday, January 6, 20235 out of 5Rating 5.0Very helpful and pleasant staff.
- Sunday, November 20, 20225 out of 5Rating 5.0The service was amazing and the job was done quickly. I was in a rush for a conference and BJ jumped in to help me print and laminate my documents.
- Sunday, November 13, 20225 out of 5Rating 5.0Staff was very pleasant took care of my shipping needs.
- Tuesday, November 8, 20225 out of 5Rating 5.0Nessa was super personable and was very patient with me as I pulled together my own FedEx label. She made my experience a very positive one and should be recognized for a job well done.
- Friday, October 21, 20225 out of 5Rating 5.0John was extremely accommodating and attended to our asks immediately. He made sure or order was processed before the time slot we were given and accommodated a last minute change. He was very professional. We will definitely use FedEX printing service in the future.
- Tuesday, October 18, 20225 out of 5Rating 5.0We had a last-minute print request, with a very short deadline, as our team is attending a nearby trade show from out of town. From the moment we called asking for help, John Ybarbo, was completely responsive and leaped straight into action to make sure our designs were printed on a quality paper, perfectly folded, and delivered on time. He called to keep us informed of the progress of our order and was compassionate about our frantic request. While I am sure he was busy with many other orders to fulfill and customers to serve, he took the time to pause and make sure we felt like our project was the most important request of the day. It’s so rare to find people who work in a customer service role, who actually care about delivering a positive experience and are not just focused on the business transaction. FedEx is lucky to have someone like John representing their business and working with their customers. Thank you, John!
- Wednesday, October 5, 20225 out of 5Rating 5.0The entire staff at this location were helpful, attentive, and friendly. They work with urgency and understanding, especially of tight deadlines. Kudos!
- Tuesday, September 27, 20225 out of 5Rating 5.0John Y was very helpful. Made the experience enjoyable even haha
- Friday, September 23, 20225 out of 5Rating 5.0John in the JW Marriott Austin location went above and beyond to print an image on card stock for me - he photoshopped the image to make it fit just perfectly and it looks better than the original. He was friendly and professional and so skilled! He could have just printed the image as-is but made it perfect. Thank you!
*Get $10 off print order of $50 or more, before taxes, using promo code TIE411. Get $20 off print order of $100 or more, before taxes, using promo code TIE241. Get $30 off print order of $150 or more, before taxes, using promo code TIE341. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 12/4/2023 to 12/11/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.